Gilbane Building
Overview
Director of Quality is responsible for leading and managing the quality assurance strategy across all field operations for Gilbane Building Company. This role ensures that construction practices meet or exceed industry standards, client expectations, and regulatory requirements. The ideal candidate will be a strategic leader with deep expertise in field quality, construction methodologies, and continuous improvement. The Director of Quality develops strategies that integrate quality with safety, productivity, and profitability. They will report to the Director of Field Operations and collaborate with Operations Managers, and project teams to execute the company's strategic objectives and serves as the functional leader for the execution of field quality standards for the company.
Responsibilities
Develop and implement a comprehensive field quality management system across all projects
Establish and monitor key performance indicators (KPIs) to evaluate and enhance field quality
Provide technical reviews, lead root cause analysis and drives corrective action for field-related quality issues
Conduct regular site visits to assess quality practices and ensure compliance with specifications, codes, and safety standards
Collaborate with project managers, superintendents, and trade contractors to enforce quality protocols
Operationalizing the quality program to ensure consistent implementation company-wide
Provides centralized corporate oversight and direction for all site-based quality programs
Design and deliver training programs for field personnel on quality standards, inspection techniques, and continuous improvement; incorporate Company’s operational procedures and software tools to the existing quality program
Establish a network of Subject Matter Experts (SME) to reinforce the quality program across critical technical disciplines including building facade, roofing systems, fire protection, water mitigation systems, etc.
Build and maintain partnerships with suppliers and vendors to deliver technical support, optimize design solutions, conduct training, and contribute expert insights
Develop and administer standardized procedures for conducting quality inspections
Identify and coordinate quality activities with safe practices
Establishes and enforces quality control standards to ensure construction projects meet or exceed industry standards and client expectations
Assesses quality-related risks and hazards in construction projects and devises mitigation strategies to reduce potential impacts; collaborates with insurance and legal teams to evaluate contractual, legal, and additional risk mitigation tools to bolster enterprise risk strategies and protections
Fosters a culture of continuous learning, innovation, accountability and excellence throughout the organization, driving employee engagement
Provides leadership, guidance, and mentorship to field employees to promote professional growth
Fosters a positive and inclusive work environment to motivate and engage team members
Knowledge, Skills & Abilities
Proven experience in a senior leadership role in the construction industry
Strong strategic planning and problem-solving skills
Excellent leadership, communication, and interpersonal skills
Ability to build and maintain positive relationships
In-depth knowledge of quality standards and industry best practices
Knowledge of relevant laws, regulations, and compliance standards
Knowledge in building envelop systems and water infiltration mitigation strategies
Qualifications
Bachelor's degree in business administration, Construction Management, Engineering or related field
15+ years in the construction industry or related field, with a focus on field operations with expertise in building envelope systems
Or equivalent combination of education and experience
Certifications such as ASQ CQE, Lean Six Sigma, or similar are highly desirable.
Knowledge, Skills & Abilities (continued)
Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.
The pay ranges from $137,000.00 - $205,000.00 plus benefits and retirement program.
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.
Note to Recruiters Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.
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Director of Quality is responsible for leading and managing the quality assurance strategy across all field operations for Gilbane Building Company. This role ensures that construction practices meet or exceed industry standards, client expectations, and regulatory requirements. The ideal candidate will be a strategic leader with deep expertise in field quality, construction methodologies, and continuous improvement. The Director of Quality develops strategies that integrate quality with safety, productivity, and profitability. They will report to the Director of Field Operations and collaborate with Operations Managers, and project teams to execute the company's strategic objectives and serves as the functional leader for the execution of field quality standards for the company.
Responsibilities
Develop and implement a comprehensive field quality management system across all projects
Establish and monitor key performance indicators (KPIs) to evaluate and enhance field quality
Provide technical reviews, lead root cause analysis and drives corrective action for field-related quality issues
Conduct regular site visits to assess quality practices and ensure compliance with specifications, codes, and safety standards
Collaborate with project managers, superintendents, and trade contractors to enforce quality protocols
Operationalizing the quality program to ensure consistent implementation company-wide
Provides centralized corporate oversight and direction for all site-based quality programs
Design and deliver training programs for field personnel on quality standards, inspection techniques, and continuous improvement; incorporate Company’s operational procedures and software tools to the existing quality program
Establish a network of Subject Matter Experts (SME) to reinforce the quality program across critical technical disciplines including building facade, roofing systems, fire protection, water mitigation systems, etc.
Build and maintain partnerships with suppliers and vendors to deliver technical support, optimize design solutions, conduct training, and contribute expert insights
Develop and administer standardized procedures for conducting quality inspections
Identify and coordinate quality activities with safe practices
Establishes and enforces quality control standards to ensure construction projects meet or exceed industry standards and client expectations
Assesses quality-related risks and hazards in construction projects and devises mitigation strategies to reduce potential impacts; collaborates with insurance and legal teams to evaluate contractual, legal, and additional risk mitigation tools to bolster enterprise risk strategies and protections
Fosters a culture of continuous learning, innovation, accountability and excellence throughout the organization, driving employee engagement
Provides leadership, guidance, and mentorship to field employees to promote professional growth
Fosters a positive and inclusive work environment to motivate and engage team members
Knowledge, Skills & Abilities
Proven experience in a senior leadership role in the construction industry
Strong strategic planning and problem-solving skills
Excellent leadership, communication, and interpersonal skills
Ability to build and maintain positive relationships
In-depth knowledge of quality standards and industry best practices
Knowledge of relevant laws, regulations, and compliance standards
Knowledge in building envelop systems and water infiltration mitigation strategies
Qualifications
Bachelor's degree in business administration, Construction Management, Engineering or related field
15+ years in the construction industry or related field, with a focus on field operations with expertise in building envelope systems
Or equivalent combination of education and experience
Certifications such as ASQ CQE, Lean Six Sigma, or similar are highly desirable.
Knowledge, Skills & Abilities (continued)
Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.
The pay ranges from $137,000.00 - $205,000.00 plus benefits and retirement program.
Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.
Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.
Note to Recruiters Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.
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