Santa Clara University
Associate Director, Executive MBA Programs
Santa Clara University, Santa Clara, California, us, 95053
Work with and provide feedback to Senior Management and Faculty Directors to develop and implement program initiatives and enhancements.
* Maintain and update detailed procedures and timelines for the operation of the EMBA Program.* Update and implement effective and efficient procedures as they relate to students’ academic records.* Identify areas in which Academic Support can improve its services to students.* Oversee timely processing of academic requests and quarterly academic tasks (graduation petitions and posting of degrees, grade updates, record updates).* Work with faculty program directors, Senior Director and Senior Assistant Dean to develop annual program schedules and make program recommendations.* Serve as primary liaison to the Office of the Registrar, Bursar’s Office, Financial Aid, IT, Event Planning/Commencement Office, Graduate Records Offices and Leavey School of Business departments for the EMBA Program.* Participate in GBP, LSB & SCU events as program representative.* Provide budget and financial information for Executive MBA program* Recommend changes and improvements for the EMBA student portion of the GBP website.* Develop and implement strategies that celebrate student academic success.* Ensure that the Graduate Bulletin is updated.* Support
a comprehensive orientation program to create a smooth and informative program start with the Sr. Director.* Provide academic direction and guidance throughout the program for - EMBA students.* Manage the coordination of grades to assure timely response from faculty and entry by Student Records. Monitor grades to identify any problem areas and address academic standing situations.* Educate and guide new and current students on program curriculum, academic and administrative policies and procedures.* Update and implement programs and processes related to academic success and academic standing.* In consultation with MBA students, plan and coordinate opportunities and activities that are consistent with each program and population.* Ensure compliance with University policies – Campus Save Act, Title IX, Health Insurance.* Participate in the coordination of new Academic Support and Records Initiatives.* Collaborate with Graduate Business Career Management to develop and implement career related programming.* Provide quarterly analysis of all Student Life activities and projections for upcoming activities. d. Work with the Sr. Assistant Dean and Sr. Director MBA to implement Student Life initiatives consistent with LSB and the University’s Strategic Plans.* Work with LSB Alumni staff on developing alumni events for Executive MBA Degree alumni.* Collaborate with GBP Staff to implement an integrated Student Life plan/model.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
* Understanding and support of the Jesuit tradition of education and commitment to the fundamental values of service to others, community and diversity.* Understanding of graduate business education.* Understanding of customer service.* Competency working with students of different cultural, ethnic, racial and socioeconomic backgrounds.* Oral and written communication skills, including experience in speaking to groups of various sizes and of varying cultures.* Strong Organizational skills including time management, multitasking, and project completion.* Excellent customer service skills, to be used with executive-level students, faculty and staff.* Demonstrated experience in managing and handling multiple projects simultaneously.* Demonstrated ability to plan meetings and events.* Demonstrated ability to understand the needs of executive-level graduate students.* Demonstrated ability to understand the needs of international students.* Demonstrated ability to facilitate meetings.* Demonstrated ability to communicate with and engage volunteers.* Demonstrated ability to ability to use information systems or databases to manage event registration, payments, and data about students, faculty, staff and alumni.* Demonstrated ability to complete projects from inception to implementation.* Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies.* Demonstrated ability to work beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary.* This role requires supervision of weekend class sessions approximately twice a month.* Demonstrated ability to independently carry out tasks of varying complexity.* Bachelor’s Degree required, Master’s Degree preferred* 3 -5 years of related work experience in academic or business settingSanta Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Santa Clara University offers a comprehensive benefits package for ***benefit eligible employees*** with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. Visit our
for more information. #J-18808-Ljbffr
* Maintain and update detailed procedures and timelines for the operation of the EMBA Program.* Update and implement effective and efficient procedures as they relate to students’ academic records.* Identify areas in which Academic Support can improve its services to students.* Oversee timely processing of academic requests and quarterly academic tasks (graduation petitions and posting of degrees, grade updates, record updates).* Work with faculty program directors, Senior Director and Senior Assistant Dean to develop annual program schedules and make program recommendations.* Serve as primary liaison to the Office of the Registrar, Bursar’s Office, Financial Aid, IT, Event Planning/Commencement Office, Graduate Records Offices and Leavey School of Business departments for the EMBA Program.* Participate in GBP, LSB & SCU events as program representative.* Provide budget and financial information for Executive MBA program* Recommend changes and improvements for the EMBA student portion of the GBP website.* Develop and implement strategies that celebrate student academic success.* Ensure that the Graduate Bulletin is updated.* Support
a comprehensive orientation program to create a smooth and informative program start with the Sr. Director.* Provide academic direction and guidance throughout the program for - EMBA students.* Manage the coordination of grades to assure timely response from faculty and entry by Student Records. Monitor grades to identify any problem areas and address academic standing situations.* Educate and guide new and current students on program curriculum, academic and administrative policies and procedures.* Update and implement programs and processes related to academic success and academic standing.* In consultation with MBA students, plan and coordinate opportunities and activities that are consistent with each program and population.* Ensure compliance with University policies – Campus Save Act, Title IX, Health Insurance.* Participate in the coordination of new Academic Support and Records Initiatives.* Collaborate with Graduate Business Career Management to develop and implement career related programming.* Provide quarterly analysis of all Student Life activities and projections for upcoming activities. d. Work with the Sr. Assistant Dean and Sr. Director MBA to implement Student Life initiatives consistent with LSB and the University’s Strategic Plans.* Work with LSB Alumni staff on developing alumni events for Executive MBA Degree alumni.* Collaborate with GBP Staff to implement an integrated Student Life plan/model.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
* Understanding and support of the Jesuit tradition of education and commitment to the fundamental values of service to others, community and diversity.* Understanding of graduate business education.* Understanding of customer service.* Competency working with students of different cultural, ethnic, racial and socioeconomic backgrounds.* Oral and written communication skills, including experience in speaking to groups of various sizes and of varying cultures.* Strong Organizational skills including time management, multitasking, and project completion.* Excellent customer service skills, to be used with executive-level students, faculty and staff.* Demonstrated experience in managing and handling multiple projects simultaneously.* Demonstrated ability to plan meetings and events.* Demonstrated ability to understand the needs of executive-level graduate students.* Demonstrated ability to understand the needs of international students.* Demonstrated ability to facilitate meetings.* Demonstrated ability to communicate with and engage volunteers.* Demonstrated ability to ability to use information systems or databases to manage event registration, payments, and data about students, faculty, staff and alumni.* Demonstrated ability to complete projects from inception to implementation.* Demonstrated ability to cultivate collaborative interpersonal relationships with internal and external constituencies.* Demonstrated ability to work beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary.* This role requires supervision of weekend class sessions approximately twice a month.* Demonstrated ability to independently carry out tasks of varying complexity.* Bachelor’s Degree required, Master’s Degree preferred* 3 -5 years of related work experience in academic or business settingSanta Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. Information about Title IX can be found at . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Santa Clara University offers a comprehensive benefits package for ***benefit eligible employees*** with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families. Visit our
for more information. #J-18808-Ljbffr