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RR Donnelley

Senior Records Associate

RR Donnelley, Chicago, Illinois, United States, 60290

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Overview

Williams Lea, by RRD

is hiring for a

Records Associate

to work 1st shift in a corporate law firm environment. The role involves delivering exceptional customer service, file creation and labeling, retrievals, transfers, destruction, tracking, and document scanning. Regular professional written and verbal communication with clients, other departments, and vendors is required. Coordination of records scanning and retrieval projects with internal teams and external vendors is also required. Proficiency in Microsoft Word, Excel, Outlook, Adobe PDF, eDocs DM, and LegalKey is essential.

Job Responsibilities

Follow all established internal Records procedures

Create new files and revise existing files

Enter data into the records management database

Adhere to document retention policies

Label, move, and shelve files

Follow up on checked-out files as needed

Process and file incoming records under their respective client matters

Participate in diverse ongoing Records projects

Coordinate and track scanning projects between Records and other departments

Daily scanning of documents using desktop scanners and Adobe PDF

PDF quality control, profiling, and saving to the Document Management System

Use a handheld barcode scanner to track location and movement of internal files

Track and retrieve files from internal or external locations for client requests

Process inactive and closed files in preparation for transfer to off-site storage

Work with offsite storage vendors on retrieval/storage via web interface or phone

Route and track locked shred bins for the firm’s NY office

Maintain daily productivity tracking logs for department activities and projects

Research client and matter information in firm databases as needed

Assist with any other reasonable Records-related requests

Maintain confidentiality of all firm records and files

Qualifications High school diploma or equivalent; college degree preferred.

Prior legal records experience required

Excellent attention to detail and consistent task focus

Professional written and oral communication skills

Excellent interpersonal and teamwork skills

Ability to work with minimal supervision

Ability to multi-task and meet multiple deadlines

Intermediate Windows 10 computer skills

Proficiency in Microsoft Word, Excel, and Outlook

Experience with LegalKey and eDocs DM

Document scanning and Adobe PDF tools experience preferred

Ability to handle sensitive and confidential materials

Capacity to climb short ladders/step stools

Must be able to lift up to 50 lbs. and push carts with files regularly

Able to load, push, and unload carts of boxes or files as needed

Ability to understand client inquiries and provide effective responses

Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment based on race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other protected basis.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. All employment offers are contingent upon successful completion of a pre-employment background and drug screen. RR Donnelley is an Equal Opportunity Employer, including disability/veterans.

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