Ace Parking
Compensation Range $27.00 - $29.00 per hour.
About Us
A leading parking management company with 72+ years of experience, dedicated to earning “Every Thank You” by treating clients, partners, guests, and team members with respect and courtesy. As one of the largest privately held management companies, we bring experience, passion, and know-how to deliver results and to leverage new technologies. Culture
We have a strong, distinctive culture shaped by a shared vision, style, and values. Our values—clarity, caring, loyalty, humility, and a commitment to community—guide our decision-making and how we treat customers, clients, suppliers, and team members. We guard these values fiercely. About the Position
As an operations manager, you will manage a team of parking attendants and provide guidance to ensure all work is performed to the highest standards. You will have the opportunity to demonstrate your leadership skills and contribute to the success of our business. You will perform various responsibilities aligned with our core values: Accountability
Manage the day-to-day operations, ensuring adherence to established procedures and standards. Plan personnel utilization, interview and selection, policy compliance, training oversight, supervision, performance review, and adherence to all laws and regulations. Develop and implement operational procedures to optimize efficiency and customer service. Oversee daily cash handling procedures and submit accurate reports of collections. Manage and maintain parking lot equipment and facilities, including maintenance and damage control. Recruit, hire, train, and schedule staff. Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations. Promote a culture of professionalism, accountability, and exceptional customer service among the team. Maintain a safe environment for both employees and guests, including vehicle safety and traffic control. Oversee the maintenance and upkeep of the facility, such as key gate arms, parking systems, booths, and signage. Ensure the cleanliness and appearance of the parking area. Profitability
Monitor financial performance, including revenue, expenses, and labor costs. Implement cost-control measures to maximize profitability while maintaining service quality. Identify opportunities for revenue growth through promotions, pricing strategies, or additional services. Analyze financial data and implement strategies to maximize profitability, such as optimizing staffing levels and pricing structures. Set and track key performance metrics related to operational efficiency, customer service, and financial performance. Accountable for meeting or exceeding established performance targets. Exceptional Service
Train and motivate staff to provide exceptional customer service. Address customer inquiries, concerns, and complaints in a professional and timely manner. Regularly assess service quality through feedback mechanisms and take corrective actions as needed. Ensure that guests receive exceptional service and address any guest concerns promptly and effectively. Accountable for monitoring customer feedback and taking corrective actions to continuously improve service quality. Communication
Foster clear and open communication within the team and with other departments. Coordinate with property management to ensure a seamless guest experience. Conduct regular meetings with staff to relay important information and gather input. Family
Create a positive and supportive work environment that promotes belonging and teamwork among staff. Encourage a healthy work-life balance for team members. Offer opportunities for professional growth and development within the department. About YOU
The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. He/she will also possess the following experience and key attributes. Your Qualifications
Bachelor’s degree or equivalent education and experience. Minimum of 5 years of parking or transportation management experience. Strong leadership and management skills are a must. Excellent communication and interpersonal abilities. Physical ability to lift heavy items (50 lbs). Financial acumen is a plus. What We Can Offer You for All Your Hard Work
$27.00 - $29.00 per hour Potential 20% Bonus Medical, dental, vision, life insurance coverage Flexible Spending Accounts 401k Vacation/Sick Holiday Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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A leading parking management company with 72+ years of experience, dedicated to earning “Every Thank You” by treating clients, partners, guests, and team members with respect and courtesy. As one of the largest privately held management companies, we bring experience, passion, and know-how to deliver results and to leverage new technologies. Culture
We have a strong, distinctive culture shaped by a shared vision, style, and values. Our values—clarity, caring, loyalty, humility, and a commitment to community—guide our decision-making and how we treat customers, clients, suppliers, and team members. We guard these values fiercely. About the Position
As an operations manager, you will manage a team of parking attendants and provide guidance to ensure all work is performed to the highest standards. You will have the opportunity to demonstrate your leadership skills and contribute to the success of our business. You will perform various responsibilities aligned with our core values: Accountability
Manage the day-to-day operations, ensuring adherence to established procedures and standards. Plan personnel utilization, interview and selection, policy compliance, training oversight, supervision, performance review, and adherence to all laws and regulations. Develop and implement operational procedures to optimize efficiency and customer service. Oversee daily cash handling procedures and submit accurate reports of collections. Manage and maintain parking lot equipment and facilities, including maintenance and damage control. Recruit, hire, train, and schedule staff. Hold team members accountable for their roles and responsibilities, providing regular performance feedback and conducting performance evaluations. Promote a culture of professionalism, accountability, and exceptional customer service among the team. Maintain a safe environment for both employees and guests, including vehicle safety and traffic control. Oversee the maintenance and upkeep of the facility, such as key gate arms, parking systems, booths, and signage. Ensure the cleanliness and appearance of the parking area. Profitability
Monitor financial performance, including revenue, expenses, and labor costs. Implement cost-control measures to maximize profitability while maintaining service quality. Identify opportunities for revenue growth through promotions, pricing strategies, or additional services. Analyze financial data and implement strategies to maximize profitability, such as optimizing staffing levels and pricing structures. Set and track key performance metrics related to operational efficiency, customer service, and financial performance. Accountable for meeting or exceeding established performance targets. Exceptional Service
Train and motivate staff to provide exceptional customer service. Address customer inquiries, concerns, and complaints in a professional and timely manner. Regularly assess service quality through feedback mechanisms and take corrective actions as needed. Ensure that guests receive exceptional service and address any guest concerns promptly and effectively. Accountable for monitoring customer feedback and taking corrective actions to continuously improve service quality. Communication
Foster clear and open communication within the team and with other departments. Coordinate with property management to ensure a seamless guest experience. Conduct regular meetings with staff to relay important information and gather input. Family
Create a positive and supportive work environment that promotes belonging and teamwork among staff. Encourage a healthy work-life balance for team members. Offer opportunities for professional growth and development within the department. About YOU
The ideal candidate will possess strong leadership skills, excellent organizational abilities, and a passion for providing top-notch parking services. He/she will also possess the following experience and key attributes. Your Qualifications
Bachelor’s degree or equivalent education and experience. Minimum of 5 years of parking or transportation management experience. Strong leadership and management skills are a must. Excellent communication and interpersonal abilities. Physical ability to lift heavy items (50 lbs). Financial acumen is a plus. What We Can Offer You for All Your Hard Work
$27.00 - $29.00 per hour Potential 20% Bonus Medical, dental, vision, life insurance coverage Flexible Spending Accounts 401k Vacation/Sick Holiday Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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