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Job Description
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.
Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.
Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you\'ll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community.
Essential Duties and Responsibilities
Oversee all program components, including staff, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program. Supervise three or more contracts or over 20 employees in program. Recruit, train and supervise assistant directors, coordinators, and direct service staff. Administer personnel policies and procedures. Develop regular communication with contract managers for programs supervised; act as liaison with funding source. Ensure all programs meet contractual goals and reporting requirements. Monitor program progress and submit all required reports to funding sources, including government and private sources. Submit internal progress reports to Department Director and/or Executive Director on a monthly basis, or more frequently as required. Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current. Monitor fiscal expenses and analyze fiscal reports on a monthly basis. Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director. Hold monthly individual supervision meetings with staff and group meetings as necessary. Act as link between the administrative office, fiscal department and program staff. Monitor staff performance, including performing case reviews and structured observations. Participate in, and encourage staff to become involved in, agency events. Act as liaison with the community including the area community district. Program Specific Responsibilities
Manage Multiply Contracts and Staff under the Access to Benefits Department. Oversee new funding to enhance portfolio. Stay up to date with government benefits and provide support to staff as needed. Work flexible hours as needed which can include evenings and weekends. All other duties as assigned Qualifications
Master\'s degree Minimum of five years supervisory and contract experience. Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment. Skills / Responsibilities
Strong writing and oral communication skills. Strong presentation skills and ability to represent the agency at functions and meetings. Demonstrated leadership and teambuilding skills. Ability to collect and analyze client demographics and outcome data. Excellent organizational and leadership skills. Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. Equal Employment Opportunity
BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage and solicit applications from all qualified applicants without regard to sex, creed, ancestry, citizenship, marital status, physical or mental medical condition, military and veteran status, or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.
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Oversee all program components, including staff, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program. Supervise three or more contracts or over 20 employees in program. Recruit, train and supervise assistant directors, coordinators, and direct service staff. Administer personnel policies and procedures. Develop regular communication with contract managers for programs supervised; act as liaison with funding source. Ensure all programs meet contractual goals and reporting requirements. Monitor program progress and submit all required reports to funding sources, including government and private sources. Submit internal progress reports to Department Director and/or Executive Director on a monthly basis, or more frequently as required. Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current. Monitor fiscal expenses and analyze fiscal reports on a monthly basis. Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director. Hold monthly individual supervision meetings with staff and group meetings as necessary. Act as link between the administrative office, fiscal department and program staff. Monitor staff performance, including performing case reviews and structured observations. Participate in, and encourage staff to become involved in, agency events. Act as liaison with the community including the area community district. Program Specific Responsibilities
Manage Multiply Contracts and Staff under the Access to Benefits Department. Oversee new funding to enhance portfolio. Stay up to date with government benefits and provide support to staff as needed. Work flexible hours as needed which can include evenings and weekends. All other duties as assigned Qualifications
Master\'s degree Minimum of five years supervisory and contract experience. Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment. Skills / Responsibilities
Strong writing and oral communication skills. Strong presentation skills and ability to represent the agency at functions and meetings. Demonstrated leadership and teambuilding skills. Ability to collect and analyze client demographics and outcome data. Excellent organizational and leadership skills. Ability to use a computer for prolonged periods. Ability to occasionally lift and/or move up to 10 pounds. Ability to stand, walk, or sit for long periods of time. Ability to climb five flights of stairs. Ability to bend and retrieve objects and/or documents. Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather. Equal Employment Opportunity
BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage and solicit applications from all qualified applicants without regard to sex, creed, ancestry, citizenship, marital status, physical or mental medical condition, military and veteran status, or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.
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