Proofpoint
Professional Services Consultant - Email Security
Proofpoint, Chicago, Illinois, United States, 60290
Overview
Professional Services Consultant - Email Security at Proofpoint. We are the leader in human-centric cybersecurity and work with half a million customers, including 87 of the Fortune 100. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. Responsibilities
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation. Drive high levels of customer satisfaction. Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments are successful. Coordinate with multiple parties — internal departments as well as the customer — to ensure timely and satisfactory resolution to technical issues, and completion of projects. Define and document best-practice techniques, processes, templates, and architectures for use by the greater field organization. What You Bring To The Team
5+ years of industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support. Experience in large systems design and project implementation for enterprise email environments. UNIX system administration experience. Broad technical knowledge of Internet products and technologies. Thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI. Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.). Strong Sendmail and messaging infrastructure system administration experience. Ability to work at all levels of the organization both technically and politically. Why Proofpoint
Competitive compensation Comprehensive benefits Learning & Development opportunities, leadership and professional development programs, stretch projects, mentoring. Flexible work environment with remote options, hybrid schedules, flexible hours. Annual wellness and community outreach days Recognition for contributions Global collaboration and networking opportunities Additional Information
Our culture is rooted in values that inspire belonging, empower purpose and drive success—every day, for everyone. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
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Professional Services Consultant - Email Security at Proofpoint. We are the leader in human-centric cybersecurity and work with half a million customers, including 87 of the Fortune 100. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com. Responsibilities
Engage with newly signed enterprise customers as a Proofpoint product expert to implement Proofpoint solutions at their sites, typically using remote web conferencing tools. Implementation activities include installation, configuration, troubleshooting, customization, testing, and documentation. Deliver training to customers and partners. Provide technical expertise and real-life experience in creating solutions, designs, proof of concept and implementation. Drive high levels of customer satisfaction. Be a strong voice for your customers into the Marketing and Engineering teams to improve the product and ensure that Proofpoint deployments are successful. Coordinate with multiple parties — internal departments as well as the customer — to ensure timely and satisfactory resolution to technical issues, and completion of projects. Define and document best-practice techniques, processes, templates, and architectures for use by the greater field organization. What You Bring To The Team
5+ years of industry experience in a customer-facing technical field such as professional services, sales engineering, or technical support. Experience in large systems design and project implementation for enterprise email environments. UNIX system administration experience. Broad technical knowledge of Internet products and technologies. Thorough understanding of Internet protocols and how they work, particularly HTTP, SMTP, IMAP, RFC822, LDAP, PKI. Knowledge of networking topology, TCP/IP protocol, network configuration and components (firewalls, routers, etc.). Strong Sendmail and messaging infrastructure system administration experience. Ability to work at all levels of the organization both technically and politically. Why Proofpoint
Competitive compensation Comprehensive benefits Learning & Development opportunities, leadership and professional development programs, stretch projects, mentoring. Flexible work environment with remote options, hybrid schedules, flexible hours. Annual wellness and community outreach days Recognition for contributions Global collaboration and networking opportunities Additional Information
Our culture is rooted in values that inspire belonging, empower purpose and drive success—every day, for everyone. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
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