Solutions Engineer

* **Primary Location: San Jose, CA (Logitech Office)*** **This role reports to the Logitech office in San Jose, CA, and is expected to be onsite full-time.*** **This is not a remote or hybrid position.*** Maintain and continuously improve Logitech’s San Jose Experience Center, ensuring all demos, signage, and systems reflect current best practices.* Serve as the primary technical host for in-person customer walkthroughs, executive briefings, and customer visits.* Proactively identify and implement updates that enhance the quality, reliability, and customer impact of the Experience Center.* Partner with IT, Product, Marketing, and Facilities teams to test and showcase new Logitech VC solutions within the space.* Experience in solutions engineering, sales engineering, or technical consulting in IT/AV.* Experience working with commercial, mid-market, or channel partners in a technical sales capacity.* Background in pre-sales solution design, IT infrastructure, AV deployments, or collaboration technologies.* Ability to navigate fast-paced technical sales cycles, handling customer concerns and validating product feasibility.* Prior experience leading technical demonstrations, customer briefings, or live streaming environments using tools like OBS, vMix, or equivalent broadcast/streaming platforms.* Experience supporting or producing live demonstrations in executive briefing centers or customer experience environments, where a confident on-camera presence and technical fluency are essential for delivering impactful engagements.* Deep understanding of video collaboration solutions (Microsoft Teams, Zoom, Google Meet, Webex).* Proficiency with Open Broadcaster Software (OBS), including scene creation, audio/video source management, and integration with Logitech hardware for polished, customer-ready demo delivery.* Strong networking knowledge, including TCP/IP, VLANs, QoS, security configurations, and cloud-based collaboration tools.* Experience with AV system design, including microphones, speakers, cameras, and room acoustics.* Familiarity with device management platforms, cloud infrastructure, and API-based integrations.* Ability to convey complex technical information in a clear, concise manner to both technical and non-technical audiences.* Excellent verbal and written communication skills for technical presentations, documentation, and customer interactions.* Highly engaging personality with confidence in both in-person and on-camera environments; able to create connection and energy in live demos and executive briefings.* Strong problem-solving skills, with a passion for troubleshooting and solution-oriented thinking.* Self-motivated, proactive, and adaptable in a fast-paced, in-office, customer-facing environment.* Experience working cross-functionally with sales, product management, marketing, and support teams.* Ability to translate customer challenges into product recommendations, influencing roadmap discussions.* Strong ability to develop training materials, guides, and documentation for internal and external stakeholders, with a focus on Inside Sales enablement and Experience Center demo execution.At Logitech, we live our values and expect you to show the same to become one of us. Be who you are, come prepared, and we’ll try to make it enjoyable in the process. Generally, the process is simple, and as quick as possible. #J-18808-Ljbffr