Intercom
Overview
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences. Fin can be combined with our Helpdesk to become the Intercom Customer Service Suite, providing AI-enhanced support for more complex or high-touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets a new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver value to our customers. What’s the opportunity?
Are you ready to lead in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Intercom’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages AI to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you. What will I be doing?
Champion AI transformation : Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations. Full-cycle sales ownership : Manage the entire sales process—from prospecting to close—with a consultative and tailored approach. Customer advocate : Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering. Tailored AI demonstrations : Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent. Revenue-focused : Provide timely, accurate forecasts and ensure visibility into your sales pipeline and performance. Team growth : Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group. What skills do I need?
Proven success : 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients. Hunter mentality : Proven track record of outbounding and creating the majority of your pipeline and revenue. AI expertise : Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage. Quota achiever : Demonstrated ability to consistently meet and exceed sales targets. Strategic communicator : Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions. Solution-focused : Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries. Customer-centric mindset : Skilled at building trust and creating value in competitive sales landscapes. Growth-oriented : Displays intellectual curiosity, ambition, and a commitment to personal and team development We offer a competitive benefits package. If there’s something important to you that’s not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family *Proof of eligibility to work in the United States is required. The OTE salary range for candidates is $290,000 - $350,000 for the San Francisco Bay Area and New York; $247,000- $295,000 in Colorado; $260,000- $312,000 in Washington and Chicago. Actual OTE pay depends on factors such as education, skills, experience, location, etc. The pay range may change; regular employees may be eligible for a corporate bonus program or a sales incentive, as well as stock in the form of RSUs. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Intercom values diversity and is committed to Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Apply for this job
Interested in building your career at Intercom? Get future opportunities sent straight to your email. Equal Employment Opportunity
Intercom is an Equal Employment Opportunity employer. We do not discriminate on the basis of any protected status under relevant law.
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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences. Fin can be combined with our Helpdesk to become the Intercom Customer Service Suite, providing AI-enhanced support for more complex or high-touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom sets a new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver value to our customers. What’s the opportunity?
Are you ready to lead in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Intercom’s cutting-edge AI agent, you’ll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages AI to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide. This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don’t just sell products; we empower businesses to reimagine their customer support strategies. If you’re looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you. What will I be doing?
Champion AI transformation : Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations. Full-cycle sales ownership : Manage the entire sales process—from prospecting to close—with a consultative and tailored approach. Customer advocate : Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering. Tailored AI demonstrations : Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent. Revenue-focused : Provide timely, accurate forecasts and ensure visibility into your sales pipeline and performance. Team growth : Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group. What skills do I need?
Proven success : 8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients. Hunter mentality : Proven track record of outbounding and creating the majority of your pipeline and revenue. AI expertise : Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage. Quota achiever : Demonstrated ability to consistently meet and exceed sales targets. Strategic communicator : Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions. Solution-focused : Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries. Customer-centric mindset : Skilled at building trust and creating value in competitive sales landscapes. Growth-oriented : Displays intellectual curiosity, ambition, and a commitment to personal and team development We offer a competitive benefits package. If there’s something important to you that’s not on this list, talk to us! Competitive salary and meaningful equity Comprehensive medical, dental, and vision coverage Regular compensation reviews Flexible paid time off policy Paid Parental Leave Program In-office bicycle storage Fun events for Intercomrades, friends, and family *Proof of eligibility to work in the United States is required. The OTE salary range for candidates is $290,000 - $350,000 for the San Francisco Bay Area and New York; $247,000- $295,000 in Colorado; $260,000- $312,000 in Washington and Chicago. Actual OTE pay depends on factors such as education, skills, experience, location, etc. The pay range may change; regular employees may be eligible for a corporate bonus program or a sales incentive, as well as stock in the form of RSUs. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate, and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. Intercom values diversity and is committed to Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Apply for this job
Interested in building your career at Intercom? Get future opportunities sent straight to your email. Equal Employment Opportunity
Intercom is an Equal Employment Opportunity employer. We do not discriminate on the basis of any protected status under relevant law.
#J-18808-Ljbffr