Intuit Inc.
Intuit’s Consumer Group, including TurboTax, empowers millions of individuals to take control oftheir finances. TurboTax simplifies tax preparation and enables our customers to file withconfidence. We leverage data and insights to innovate and enhance our consumer offerings.
Now, we are expanding our focus to Consumer Lending within the Consumer Group, includingTurboTax, and require a strategic leader to manage and develop a team of Fraud Risk Analysts. This role will be crucial in supporting our consumer lending initiatives, while navigating thecomplexities of Fintech Risk, alongside our core tax preparation business. If you are passionateabout building and leading a high-performing team that drives results through data-driveninsights in consumer lending spaces, and understands the unique risks within Fintech, this roleis for you.
Responsibilities
Lead and manage a team of Fraud Risk Analysts focused on launching andscaling consumer lending products. Develop and implement fraud risk strategies and policies and drive businessgrowth by supporting and scaling strategies for consumer lending portfolio Develop and enhance the fraud Policy and program and establish a framework to ensure lending activities are in compliance with internal policies and regulatoryrequirements Partner with teams across Intuit (including product development, marketing, data engineering, compliance, risk, data scientists etc.) to enable decision support and key customer insights in the consumer lending risk and analytics spaces. Make decisions that impact cross-functional priorities, strategy, and outcomesrelated to consumer lending. Collaborate with stakeholders and analysts to ensure analytical and risk solutions are scalable, repeatable, effective, and meet expectations of variousstakeholders in the consumer lending area. Use big data technology and AI tools to mine massive scale transactional data to improve fraud risk mitigation strategies for consumer lending and design newrisk-adjusted policy proposals. Provide recommendations utilizing multiple types of data, business knowledge,and strategic assumptions when data doesn’t exist, specifically in the consumer lending context. Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performancedrivers Ensure data collection and data processing is optimized to provide crystal-clearvisibility into the impact and value of new consumer lending initiatives andproduct releases. Mentor, coach, and develop Fraud Risk Analysts to drive creative ideas, use ofthe latest data techniques, and elevate outcomes within consumer lending. Identify and evaluate new vendors / data sources and create business cases Proven leader in the data and risk space with 6+ or more years of experience leadingconversations across teams to drive for business requirements clarity, build, and launch,with a strong emphasis on consumer lending. 3+ years of experience managing and developing a team of analysts. Ability to manage multiple projects simultaneously to meet objectives and key deadlinesin the consumer lending domain. Expert in one of the following analytics tools, such as Python, R, SAS, and anyenvironment under SQL. Outstanding communications skills with both technical and non-technical colleagues,including telling compelling stories with data, especially in consumer lending. Strong strategic mindset, but also willing to roll up your sleeves and get into the details,coaching team members where needed, particularly in the consumer lending context. Experience working with BI tools such as Tableau , quicksight, databricks. Proven history as a self-starter who seeks the problem, doesn't wait for the problem tofind them with excellent problem-solving skills and end-to-end quantitative thinking inconsumer lending. Demonstrates highly effective cross-functional leadership and experience working in alarge matrixed organization, aligning cross-functional stakeholders, gathering businessrequirements, and launching product features in a fast paced environment , with a focuson consumer lending. Analytically minded with experience working on large-scale data projects; productmanagement experience would be a plus, especially within consumer lending. Strong organization, time management, and task prioritization skills. Domain experience in FinTech, Risk, Financial services, with specific expertise inConsumer Lending, is highly advantageous. Undergraduate degree required (Economics, Natural Sciences, Statistics, Engineering,etc.); advanced degree preferred.
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Lead and manage a team of Fraud Risk Analysts focused on launching andscaling consumer lending products. Develop and implement fraud risk strategies and policies and drive businessgrowth by supporting and scaling strategies for consumer lending portfolio Develop and enhance the fraud Policy and program and establish a framework to ensure lending activities are in compliance with internal policies and regulatoryrequirements Partner with teams across Intuit (including product development, marketing, data engineering, compliance, risk, data scientists etc.) to enable decision support and key customer insights in the consumer lending risk and analytics spaces. Make decisions that impact cross-functional priorities, strategy, and outcomesrelated to consumer lending. Collaborate with stakeholders and analysts to ensure analytical and risk solutions are scalable, repeatable, effective, and meet expectations of variousstakeholders in the consumer lending area. Use big data technology and AI tools to mine massive scale transactional data to improve fraud risk mitigation strategies for consumer lending and design newrisk-adjusted policy proposals. Provide recommendations utilizing multiple types of data, business knowledge,and strategic assumptions when data doesn’t exist, specifically in the consumer lending context. Analyze portfolio performance at a granular segment level on an ongoing basis. Identify trends and conduct root-cause analysis to isolate key performancedrivers Ensure data collection and data processing is optimized to provide crystal-clearvisibility into the impact and value of new consumer lending initiatives andproduct releases. Mentor, coach, and develop Fraud Risk Analysts to drive creative ideas, use ofthe latest data techniques, and elevate outcomes within consumer lending. Identify and evaluate new vendors / data sources and create business cases Proven leader in the data and risk space with 6+ or more years of experience leadingconversations across teams to drive for business requirements clarity, build, and launch,with a strong emphasis on consumer lending. 3+ years of experience managing and developing a team of analysts. Ability to manage multiple projects simultaneously to meet objectives and key deadlinesin the consumer lending domain. Expert in one of the following analytics tools, such as Python, R, SAS, and anyenvironment under SQL. Outstanding communications skills with both technical and non-technical colleagues,including telling compelling stories with data, especially in consumer lending. Strong strategic mindset, but also willing to roll up your sleeves and get into the details,coaching team members where needed, particularly in the consumer lending context. Experience working with BI tools such as Tableau , quicksight, databricks. Proven history as a self-starter who seeks the problem, doesn't wait for the problem tofind them with excellent problem-solving skills and end-to-end quantitative thinking inconsumer lending. Demonstrates highly effective cross-functional leadership and experience working in alarge matrixed organization, aligning cross-functional stakeholders, gathering businessrequirements, and launching product features in a fast paced environment , with a focuson consumer lending. Analytically minded with experience working on large-scale data projects; productmanagement experience would be a plus, especially within consumer lending. Strong organization, time management, and task prioritization skills. Domain experience in FinTech, Risk, Financial services, with specific expertise inConsumer Lending, is highly advantageous. Undergraduate degree required (Economics, Natural Sciences, Statistics, Engineering,etc.); advanced degree preferred.
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