BAYADA Home Health Care
Operations Director – Pediatric Skilled Home Care
BAYADA Home Health Care, Wilmington, Delaware, us, 19894
Director of Pediatric Home Care - Wilmington, NC
At BAYADA Home Health Care we’re dedicated to providing compassionate, high-quality home health care to medically fragile children and their families. We’re currently seeking a dynamic Director of Pediatric Home Care to lead our office in Wilmington, NC and help drive excellence in clinical care, operational performance, and family satisfaction. Position Summary
The Director of Pediatric Home Care is responsible for the overall leadership, management, and growth of the pediatric home care office. This role combines clinical oversight, team development, business operations, and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered. Responsibilities
Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff. Oversee daily operations of the pediatric home care office, ensuring efficient scheduling, compliance, and service delivery. Develop and manage budgets, monitor key performance indicators (KPIs). Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations. Ensure all services meet federal, state, and accreditation standards for pediatric home health care. Identify operational inefficiencies and implement process improvements. Drive quality improvement initiatives and maintain a culture of excellence and safety. Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office. Represent the agency in the community and participate in outreach efforts to grow awareness and patient census. Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency. Monitor patient satisfaction and implement feedback into service improvement plans. Ensure care coordination aligns with family preferences, cultural values, and patient needs. Foster a collaborative, accountable, and supportive workplace culture. Qualifications
Four year college degree required. Minimum 2 years verifiable experience in pediatric home care (preferred but not required), home health, or related healthcare leadership roles. Proven interpersonal, recruiting and employee relations skills. Knowledge of state regulations. Demonstrated leadership ability with experience managing diverse teams. Excellent communication, problem-solving, and organizational skills. Passion for delivering compassionate, family-centered pediatric care. Why you'll love BAYADA
Award-Winning Workplace — Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Impactful Work — Make a meaningful impact in the Wilmington community. Weekly Pay — Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits — Medical, dental, vision, and more; paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, and employee assistance program. Work-Life Balance — Enjoy a Monday–Friday, 8:30 AM–5:00 PM schedule. Career Growth — Advancement opportunities to help you grow in your career. Nonprofit Organization — BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. BAYADA is an accredited, regulated, certified, and licensed home health care provider, and complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. We strongly encourage applications from individuals of diverse backgrounds.
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At BAYADA Home Health Care we’re dedicated to providing compassionate, high-quality home health care to medically fragile children and their families. We’re currently seeking a dynamic Director of Pediatric Home Care to lead our office in Wilmington, NC and help drive excellence in clinical care, operational performance, and family satisfaction. Position Summary
The Director of Pediatric Home Care is responsible for the overall leadership, management, and growth of the pediatric home care office. This role combines clinical oversight, team development, business operations, and regulatory compliance to ensure our patients receive exceptional care and our staff are supported and empowered. Responsibilities
Lead, mentor, and manage a multidisciplinary team including clinical supervisors, nurses, caregivers, and administrative staff. Oversee daily operations of the pediatric home care office, ensuring efficient scheduling, compliance, and service delivery. Develop and manage budgets, monitor key performance indicators (KPIs). Build and maintain strong relationships with referral sources, hospitals, physicians, and community organizations. Ensure all services meet federal, state, and accreditation standards for pediatric home health care. Identify operational inefficiencies and implement process improvements. Drive quality improvement initiatives and maintain a culture of excellence and safety. Monitor performance metrics, budgets, and staffing levels to ensure financial and operational health of the office. Represent the agency in the community and participate in outreach efforts to grow awareness and patient census. Serve as a point of escalation for families to ensure concerns are addressed with empathy and urgency. Monitor patient satisfaction and implement feedback into service improvement plans. Ensure care coordination aligns with family preferences, cultural values, and patient needs. Foster a collaborative, accountable, and supportive workplace culture. Qualifications
Four year college degree required. Minimum 2 years verifiable experience in pediatric home care (preferred but not required), home health, or related healthcare leadership roles. Proven interpersonal, recruiting and employee relations skills. Knowledge of state regulations. Demonstrated leadership ability with experience managing diverse teams. Excellent communication, problem-solving, and organizational skills. Passion for delivering compassionate, family-centered pediatric care. Why you'll love BAYADA
Award-Winning Workplace — Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Impactful Work — Make a meaningful impact in the Wilmington community. Weekly Pay — Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits — Medical, dental, vision, and more; paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit, and employee assistance program. Work-Life Balance — Enjoy a Monday–Friday, 8:30 AM–5:00 PM schedule. Career Growth — Advancement opportunities to help you grow in your career. Nonprofit Organization — BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt. BAYADA is an accredited, regulated, certified, and licensed home health care provider, and complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here. BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. We strongly encourage applications from individuals of diverse backgrounds.
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