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Resolute Digital, a Weber Shandwick Company

Vice President, Client Experience

Resolute Digital, a Weber Shandwick Company, New York, New York, us, 10261

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Overview

Weber Shandwick is looking for a Vice President with Financial Services experience to join our team in New York. The New York office is seeking a Vice President to support several clients in our Financial Services portfolio within our Enterprise practice. The ideal candidate will have deep subject matter expertise in consumer finance sub-sectors such as payments, fintech, crypto, retail banking, personal finance, retirement and investing. You will have the opportunity to drive a broad range of consumer and B2B2C campaigns across a variety of clients, while leading a team of practitioners and collaborating with Weber Shandwick’s network to develop strategic and creative client work. You will spearhead high profile, earned-driven integrated activations and work with high profile celebrity talent, influencers and events. You will manage client and inter-agency relationships and play a critical role in determining the future and long-term success of our practice. The ideal candidate will be responsible for all aspects of a client relationship and fast-moving account team. You will supervise large pieces of business with multiple work streams and team members. What You Will Be Doing: Develop and grow positive relationships with clients, maintaining the company’s reputation in terms of delivery and quality Provide strategic counsel to clients, assess problems and define logical and effective solutions for clients Lead the delivery of quick-turn, high-profile project assignments across national and local markets Project management: communicate expectations and goals to the team, keeping the team motivated with clear tasks and actions Work successfully with partner agencies as part of a client integrated agency team, both internally at WS and externally Work effectively with finance colleagues to deliver accurate estimates for client projects or new business work; lead monthly budget tracking and compile/edit SOWs that reflect the project scope Write well-structured, persuasive content and help train other team members Contribute innovative ideas for the client and new business work, inspiring ideation amongst team members Qualifications: 8-10 years public relations experience; financial services client experience required Agency experience (preferred) Experience in banking, insurance, retirement services, payments, credit cards, fintech and/or consumer finance with deep understanding of the competitive landscape, product differentiation and media landscape Creative and strategic thinker; natural team leader who operates quickly Track record in client service to senior level clients Strategic media relations knowledge and strong relationships with reporter beats across business, financial and consumer press BA or BS in Communications or related degree Benefits and compensation statements include a range and eligibility details; this is a hybrid role tied to the New York office. NYC Salary range: $125,000 – $165,000. We are an Equal Opportunity/Affirmative Action employer. See below for more information. Benefits Medical Vision 401k (with employer match) Tution Reimbursement Juice Money – $60 monthly reimbursement for health, mind, body, and soul Short-Term Disability Paid Employee Family Leave Family Building Benefit Weber Shandwick is an Equal Opportunity/Affirmative Action employer. #LI-SK1 Accommodation: If you need an accommodation to participate in the application process, contact JobAppAccommodation@ipgdxtra.com. Account Leadership – Consumer Practice (Senior Vice President)

Weber Shandwick seeks a dynamic Senior Vice President to join our Consumer Practice, managing a portfolio of household consumer brands and leading integrated influencer and earned media campaigns. In a dynamic agency-client model, you will be the strategic connector bringing integrated activations to market. You will manage client and inter-agency relationships and contribute to the long-term success of the Consumer Practice. You will oversee all aspects of a client relationship and an integrated team with multiple work streams. Responsibilities include Maintain daily client contact and act as a trusted advisor Coordinate cross-functional team integration to deliver client plans Counsel development of work in the best interest of all parties Propose improvements and new ideas to exceed client expectations Manage workstreams, budgets, and junior staff Own client financials and profitability Coordinate integration with other agency partners Navigate conflicts across internal stakeholders, clients and partners Staffing and resource management for successful delivery Contribute to agency development and new business Qualifications 12+ years in PR with agency experience in integrated campaigns, earned media and influencer-led work Deep knowledge of consumer products with experience in personal care, consumer health, beauty and lifestyle brands Proven track record of identifying opportunities and growing accounts Strong familiarity with social, news and influencer channels Exceptional client service with senior-level counsel Experience managing large CPG accounts and coordinating multi-city/global teams Strong strategic and hands-on leadership Entrepreneurial spirit and collaborative attitude Excellent communication and MS Office skills BA or BS in Communications or related degree Project Director – Digital (Hybrid, NYC) Flipside Group, part of Weber Shandwick, is seeking a Project Director to lead the delivery of complex digital product development projects, including websites, mobile apps, XR experiences, and AI-driven platforms. This is a senior, client-facing role requiring strategic oversight and hands-on delivery management. Key Responsibilities Project Leadership – Own delivery from inception through launch, ensuring scope, timelines, budgets, and quality Process Management – Define and adapt Agile, Waterfall, or hybrid workflows Client Engagement – Senior day-to-day client contact, transparent progress updates Cross-Functional Collaboration – Partner with design, development, strategy, analytics and finance Resource & Budget Oversight – SOW creation, budgeting, change management Risk & Issue Management – Maintain risk/issue logs; resolve conflicts Technical & Quality Alignment – Ensure feasibility and QA; oversee bug tracking Qualifications & Experience 5+ years PM experience delivering web, mobile and digital platform builds Experience with Agile and Waterfall Technical understanding of web/mobile technologies and product lifecycle Budget management for large, multi-workstream programs Strong communication skills; client-facing Proficient with MS Office, Smartsheets, Jira BA/BS in related field Salary ranges vary by role and location. This is a hybrid role; compensation reflects market considerations and experience. We are an Equal Opportunity employer. #LI

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