PASS Program Coordinator

* Work on various elements of academic support in collaboration with colleagues in the UEAS.* Provide direct academic support to students in all disciplines through workshop presentations, one-on-one appointments, etc. Create, maintain, update, and disseminate tools and artifacts that be shared with the university community, on topics related to tutoring skills, tactics, and other relevant areas.* Support the Senior Director in defining and executing the development of academic support for STEM and AU Core classes.* Bachelor's degree or equivalent.* 1-3 years of relevant experience.* Excellent customer service and problem-solving skills.* Ability to work independently and perform multiple tasks simultaneously.* Excellent organizational skills and attention to detail.* Well-developed written, verbal, and interpersonal communication skills.* Ability to work collaboratively as a member of a team.* Ability to establish and maintain effective relationships with students and faculty.* Ability to maintain confidentiality of work-related information.* Master's degree or equivalent.* 2-4 years of relevant experience.* Hiring offers for this position are contingent on successful completion of a background check.* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an

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