Director, Conferences & Events

The Director, Conferences & Events is responsible for successful planning and execution of all NENA events (Annual Conference, Standards and Best Practices/Critical Issues Forum, 9-1-1 Goes to Washington, NENA Board Meetings, and other potential meetings and retreats). Job Responsibilities

Responsible for the successful planning and execution of all NENA events. Leads all planning related to NENA events including building and maintaining internal and external schedules and procedures. Executes all meeting planning activities (including but not limited to, RFPs, location identification, hotel booking, conference space negotiation, F&B oversight). Responsible for hotel reservations for staff, BOD, VIPs, contractors. Arranges catering, room set up, scheduling and AV for all off-site venues. Builds and maintains event budgets and invoices, ensuring accuracy and correct budget allocation. Serves as main contact for all outside meeting-related contractors and exhibitors. Other duties as assigned Position Requirements

CMP Certification required Minimum of 5-7 years progressive experience planning and executing large-scale meetings and conferences in a related role required Office experience required Nonprofit mission driven experience not required but strongly preferred Basic accounting experience preferred Technical Competencies

Communication platforms, including Slack, Zoom, MS Teams Contract Management Event Management Event Planning & Design Event Scheduling, Logistics & Execution External Communications Financial Management Internet Browsers (Firefox, Chrome, Internet Explorer) Knowledge of Systems (e.g., Your Membership) Microsoft Office, including Word, Excel, PowerPoint, Outlook Point of Sale Software Project/Program Administration Reconciliation & Financial Reporting Universal Competencies for All NENA Staff

Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Collaboration: Builds constructive working relationships with fellow team members, clients/customers/association members, other work units, community organizations, and others to meet goals and objectives; conducts themselves in a professional and supportive manner when working with individuals from various backgrounds. Communication: Conveys and receives information and ideas through various media to/from individuals or groups that engage the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed appropriately; demonstrates good written, oral, and listening skills. Demonstrates executive presence and strong communication skills to influence and collaborate effectively at all levels. Competencies for the Director, Conferences & Events

Adaptability: Adapts well to changes in assignments and priorities; smoothly adapts to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts accordingly. Demonstrates schedule flexibility and willingness to work extended hours during peak conference seasons to meet deadlines. Conflict Management: Encourages creative tension and diversity of opinions. Prevents counterproductive conflict. Manages and resolves conflicts and disagreements constructively through strong negotiation and communication abilities. Stress Tolerance: Maintains effective performance under pressure while operating with the highest standards of confidentiality and professional conduct. Handles stress in a manner acceptable to others and the organization. How to Apply

The applicant shall submit the following (.pdf files only) to NENA CEO, John Provenzano, at jprovenzano@nena.org: Letter of interest detailing how the applicant meets each of the qualifications above Current resume Any relevant supporting documentation At least two professional references

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