ZipRecruiter
Business Operations Manager (Embedded with Airbnb)
ZipRecruiter, San Francisco, California, United States, 94199
Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.
Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results
Join Us,
Concentric - "Your World Secured"
We are currently looking to hire a
Business Operations Manager
to join our team embedded with Airbnb in San Francisco! This position allows for remote working arrangements within the United States. JOB DESCRIPTION
The Airbnb Business Operations team, as part of the Trust Operations organization, is responsible for driving alignment, collaboration, and prioritization across our org and our cross-functional stakeholders. In addition, we are focused on creating and improving processes and programs to enable our teams to work effectively. As a Business Operations Manager embedded at Airbnb, you will lead and drive a wide range of projects and tasks that have a direct impact across our organization. You will partner closely with a diverse group of stakeholders and teams to influence strategy, drive insights, deliver improvements, and scale upstream changes to improve our end-user experience. You will bring order, structure, and focused management attention to the team's challenges, providing recommendations to improve the effectiveness and efficiency of the organization. You will often serve as the bridge between teams within Trust Operations and our cross-functional stakeholders. RESPONSIBILITIES
Executive Advisory & Enablement: Serve as a trusted partner to senior leadership, preparing executive briefings, synthesizing priorities, and facilitating decision-making Program & Process Optimization: Identify pain points, design solutions, and implement process improvements across the organization Operational Cadence: Lead the planning and execution of business ceremonies—monthly and quarterly reviews, leadership meetings, strategy sessions, and annual planning Cross-Functional Alignment: Bridge Trust Operations with internal and external partners, translating strategic goals into actionable plans Performance Reporting: Deliver crisp, data-driven updates to leadership on initiatives, metrics, and organizational health Change Agent: Build consensus for key priorities, transforming ideas into compelling narratives and mobilizing teams for action Risk & Priority Management: Organize and prioritize projects, clarify scopes, manage risks, and proactively problem-solve Relationship Management: Cultivate robust relationships with stakeholders to drive positive, meaningful change Special Projects: Take ownership of high-impact, ad hoc projects as needed by leadership This position may require some limited travel (0 - 10%) REQUIRED QUALIFICATIONS
Bachelor's degree in Business Administration / Technology / Management 8+ years of experience in (e.g., project management, strategy or operations consulting, administration, operations management) Demonstrated experience leading cross-functional projects, programs, or initiatives from conception to completion within Fortune 100 or large tech companies Mastery of technology such as the Google Suite of tools, Slack, Asana, and Miro In-depth knowledge of developing executive presentations; have worked among a global team with competing priorities Proven ability to negotiate skillfully in difficult situations with both internal and external groups; Comfortable with ambiguity Demonstrated ability to identify and resolve issues through effective problem-solving skills Track record of identifying business problems and implementing solutions Prior exposure to trust and safety is a bonus COMPENSATION & BENEFITS
Employee's Medical, Dental, & Vision Premiums are 100% paid for by Concentric Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage. Medical selection of PPO or HDHP, including HSA employer contribution Medical FSA Dependent Care FSA Employer-paid insurance: life, STD, LTD, and AD&D 401k including employer match & immediate vesting 11 paid holidays Paid leave (vacation, sick, parental, volunteer) Annual Health & Wellness Benefit Generous Fertility/Adoption benefit Pet Insurance discount employee program Employee Assistance Program for personal needs Credentity Protection - Eclipse Digital Protection by Concentric Dedicated Security and Intelligence Training Programs for Professional Development Coaching and Mentoring Opportunities San Francisco, California Pay Range $125,000—$130,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote equity, and enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.
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Business Operations Manager
to join our team embedded with Airbnb in San Francisco! This position allows for remote working arrangements within the United States. JOB DESCRIPTION
The Airbnb Business Operations team, as part of the Trust Operations organization, is responsible for driving alignment, collaboration, and prioritization across our org and our cross-functional stakeholders. In addition, we are focused on creating and improving processes and programs to enable our teams to work effectively. As a Business Operations Manager embedded at Airbnb, you will lead and drive a wide range of projects and tasks that have a direct impact across our organization. You will partner closely with a diverse group of stakeholders and teams to influence strategy, drive insights, deliver improvements, and scale upstream changes to improve our end-user experience. You will bring order, structure, and focused management attention to the team's challenges, providing recommendations to improve the effectiveness and efficiency of the organization. You will often serve as the bridge between teams within Trust Operations and our cross-functional stakeholders. RESPONSIBILITIES
Executive Advisory & Enablement: Serve as a trusted partner to senior leadership, preparing executive briefings, synthesizing priorities, and facilitating decision-making Program & Process Optimization: Identify pain points, design solutions, and implement process improvements across the organization Operational Cadence: Lead the planning and execution of business ceremonies—monthly and quarterly reviews, leadership meetings, strategy sessions, and annual planning Cross-Functional Alignment: Bridge Trust Operations with internal and external partners, translating strategic goals into actionable plans Performance Reporting: Deliver crisp, data-driven updates to leadership on initiatives, metrics, and organizational health Change Agent: Build consensus for key priorities, transforming ideas into compelling narratives and mobilizing teams for action Risk & Priority Management: Organize and prioritize projects, clarify scopes, manage risks, and proactively problem-solve Relationship Management: Cultivate robust relationships with stakeholders to drive positive, meaningful change Special Projects: Take ownership of high-impact, ad hoc projects as needed by leadership This position may require some limited travel (0 - 10%) REQUIRED QUALIFICATIONS
Bachelor's degree in Business Administration / Technology / Management 8+ years of experience in (e.g., project management, strategy or operations consulting, administration, operations management) Demonstrated experience leading cross-functional projects, programs, or initiatives from conception to completion within Fortune 100 or large tech companies Mastery of technology such as the Google Suite of tools, Slack, Asana, and Miro In-depth knowledge of developing executive presentations; have worked among a global team with competing priorities Proven ability to negotiate skillfully in difficult situations with both internal and external groups; Comfortable with ambiguity Demonstrated ability to identify and resolve issues through effective problem-solving skills Track record of identifying business problems and implementing solutions Prior exposure to trust and safety is a bonus COMPENSATION & BENEFITS
Employee's Medical, Dental, & Vision Premiums are 100% paid for by Concentric Concentric generously covers a significant portion of the premium costs for employees' dependents for medical, dental, and vision coverage. Medical selection of PPO or HDHP, including HSA employer contribution Medical FSA Dependent Care FSA Employer-paid insurance: life, STD, LTD, and AD&D 401k including employer match & immediate vesting 11 paid holidays Paid leave (vacation, sick, parental, volunteer) Annual Health & Wellness Benefit Generous Fertility/Adoption benefit Pet Insurance discount employee program Employee Assistance Program for personal needs Credentity Protection - Eclipse Digital Protection by Concentric Dedicated Security and Intelligence Training Programs for Professional Development Coaching and Mentoring Opportunities San Francisco, California Pay Range $125,000—$130,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote equity, and enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or veteran status. Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.
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