Amazon is hiring: Amazon Last Mile Fleet Program Manager, In Life Services-Recal

Overview

Amazon Worldwide Operations Last Mile is looking for a Senior Program Manager to own strategic, tactical, cross-functional and technology projects and programs within Amazon Logistics in OEM recalls and aftermarket vehicle retrofits. The role requires working cross-functionally with internal and external stakeholders to improve vehicle uptime and optimization while eliminating barriers for our internal customers. You will be the owner leading various initiatives building out products from scratch.

Responsibilities

• Build a program from theoretical to an efficient and sustainable process
• Scope, create, and drive project plans and budgets
• Communicate to Senior Management on status, risks and process/product changes
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems and automation limitations
• Partner with customers, internal/external teams, and engineering teams to determine which projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to typical failure modes
• Work with vendors, business leaders and the executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs and milestones
• Manage vendors and build sustainable mechanisms to drive program efficiencies

Basic Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master\'s degree, or MBA in business, operations, human resources, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company

Amazon.com Services LLC

Job ID: A3083275