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TalentBurst

Phlebotomy - ENTRY Phlebotomist I Job at TalentBurst in Deerfield Beach

TalentBurst, Deerfield Beach, FL, US, 33441

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Job Title- ENTRY Phlebotomist I
Location- Deerfield Beach, FL
Duration- 6+ Months
Shift/Time Zone: Monday to Friday 6 am to 3 pm
  • The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The ENTRY PSR I help with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
  • The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
  • This individual will also be trained in Phlebotomy skills to grow within the company.
  • The ENTRY PSR I have direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
  • The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
  • The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Maintains require records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:
  • Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
  • Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered
  • Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:
  • High school diploma or equivalent REQUIRED

Work Experience:
  • Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
  • Prior Phlebotomy experience is NOT required
  • Keyboard/data entry experience a must.
  • This is an Entry position into Phlebotomy so candidates must be willing to learn this skill.
  • If they are only wanting to work at a front desk or greeter position and not willing to learn Phlebotomy, please do not apply.
  • This is a "Front of House " role that will also train the candidate in Phlebotomy skills.
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