TEKsystems
*Top Skills Details*
Microsoft shop- any of the platforms, troubleshooting
Network connectivity
Audio/video break fix work
Ideally candidates have a CompTIA A+ Certification
Experience taking over the phone technical support resolution calls
*Description*
Client Support team is seeking to contract a Desktop Support Technician.
Desktop Support Technicians provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion. Technical * Strong general troubleshooting skills - client computers * Technical knowledge of PC and desktop hardware and their internal components * Hands-on hardware troubleshooting experience * Working technical knowledge of current protocols, operating systems, and standards * Ability to operate tools, components, and peripheral accessories * Able to read and understand technical manuals, procedural documentation, and OEM guides * Familiarity of Active Directory * Knowledge of Windows-based operating systems * Applicant must have strong communication skills, including written, email, documentation, and verbal * Strong knowledge of Microsoft Office applications Non-Technical * Must be able to work successfully and productively on their own, as well as in teams * Must be able and willing to adjust planned work throughout the day when conflicting priorities arise * Successful applicant must have strong interpersonal skills * Ability to lift up to 50 pounds * Good driving record * Familiarity with ticketing systems, such as ServiceNow * Maintain up to date documentation Desired These are not required for the job, but any or all of these would be helpful: * Preferably has experience working in an enterprise environment * Familiarity with supporting iPhone and iPads * Familiarity with enterprise Applications, including: o Microsoft M365 (SharePoint, Teams) o RSA SecurID o Microsoft Authenticator o Microsoft Software Center Console Management (SCCM) *Skills* Desktop, Windows 10, Troubleshooting, Active directory, Windows, Help desk support, Office 365, servicenow, a+ certification, sccm, AD, Deployment, Help desk, Technical support, Mac, Printers, O365, Ticketing system *Additional Skills & Qualifications* - Strong tech skills Someone who is a good personality Tries to take initiative People person Willing to work hard Looking for someone with positive energy Wants to continue to grow and learn Microsoft shop- any of the platforms, troubleshooting Network connectivity Audio video break fix work Biggest is knowledgeable of windows operating systems- anything in m365 platform, troubleshoot these skills. *Pay and Benefits* The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Tucson,AZ. *Application Deadline* This position is anticipated to close on Oct 5, 2025. h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Desktop Support Technicians provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance. Configuration, management, maintenance, and troubleshooting of network printers and multifunction devices. Troubleshoot and provide audio and visual support for events. This work is done in person, remotely, by telephone, or via e-mail in a timely and accurate fashion. Technical * Strong general troubleshooting skills - client computers * Technical knowledge of PC and desktop hardware and their internal components * Hands-on hardware troubleshooting experience * Working technical knowledge of current protocols, operating systems, and standards * Ability to operate tools, components, and peripheral accessories * Able to read and understand technical manuals, procedural documentation, and OEM guides * Familiarity of Active Directory * Knowledge of Windows-based operating systems * Applicant must have strong communication skills, including written, email, documentation, and verbal * Strong knowledge of Microsoft Office applications Non-Technical * Must be able to work successfully and productively on their own, as well as in teams * Must be able and willing to adjust planned work throughout the day when conflicting priorities arise * Successful applicant must have strong interpersonal skills * Ability to lift up to 50 pounds * Good driving record * Familiarity with ticketing systems, such as ServiceNow * Maintain up to date documentation Desired These are not required for the job, but any or all of these would be helpful: * Preferably has experience working in an enterprise environment * Familiarity with supporting iPhone and iPads * Familiarity with enterprise Applications, including: o Microsoft M365 (SharePoint, Teams) o RSA SecurID o Microsoft Authenticator o Microsoft Software Center Console Management (SCCM) *Skills* Desktop, Windows 10, Troubleshooting, Active directory, Windows, Help desk support, Office 365, servicenow, a+ certification, sccm, AD, Deployment, Help desk, Technical support, Mac, Printers, O365, Ticketing system *Additional Skills & Qualifications* - Strong tech skills Someone who is a good personality Tries to take initiative People person Willing to work hard Looking for someone with positive energy Wants to continue to grow and learn Microsoft shop- any of the platforms, troubleshooting Network connectivity Audio video break fix work Biggest is knowledgeable of windows operating systems- anything in m365 platform, troubleshoot these skills. *Pay and Benefits* The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Tucson,AZ. *Application Deadline* This position is anticipated to close on Oct 5, 2025. h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.