Overview
Position Overview
The Data Analyst serves as the primary resource for operational reporting and data validation across the organization. This role is responsible for documenting existing data assets, verifying the accuracy of department-level data marts, and supporting the rollout of enterprise-wide reporting through Power BI and Snowflake. The analyst will partner closely with the VP of Software Development to survey the current landscape, establish trust in key data sources, and develop weekly operational scorecards for executive leadership. This role is critical for improving data reliability, enabling cross-functional insights, and building the foundation for future data governance practices.
Key Result Areas
Data Discovery and Validation: Survey and document the current data environment to establish trust and consistency
- Conduct discovery sessions with departments to identify existing data sources, marts, and reporting processes
- Document and map data flows across systems, highlighting gaps, inconsistencies, and duplications
- Validate existing metrics and KPIs in department-owned dashboards to identify discrepancies and resolve conflicts
- Prioritize validation efforts based on leadership guidance, business needs, and operational risk
- Establish and maintain a baseline of trusted, verified data assets to support future reporting and governance
Operational Reporting and Scorecards: Build and maintain business-facing dashboards that support performance visibility and accountability
- Develop and iterate on weekly operational scorecards aligned to executive priorities and departmental KPIs
- Partner with stakeholders to clarify measurement needs and ensure consistent definitions across teams
- Maintain Power BI dashboards to reflect accurate, up-to-date data with minimal manual intervention
- Identify and implement small-scale automation or monitoring practices to ensure reliability of reported metrics
- Support continuous improvement by incorporating user feedback and adjusting dashboards accordingly.
Cross-Functional Partnership and Enablement: Collaborate with business and technical teams to improve data literacy and decision-making capabilities
- Serve as a liaison between technical systems (e.g., Snowflake) and business users, translating data into insight
- Provide ad hoc analysis and investigative support to surface trends, anomalies, and operational opportunities
- Guide departments in refining KPIs and aligning reporting to strategic objectives
- Share learnings and advocate for repeatable reporting standards across teams
- Contribute to the foundation of lightweight data governance by modeling good practices and supporting documentation
Requirements
- Telecom experience is required
- Snowflake/PowerBI experience is required
- 4+ years of experience in data analysis, business intelligence, or a related field
- Related education/certifications may substitute for a portion of the experience
- Strong SQL skills and experience working with structured datasets
- Familiarity with modern BI tools such as Power BI or Tableau
- Ability to audit and validate data marts or dashboards for accuracy and consistency
- Comfort working in a fast-paced environment with evolving business priorities
- Excellent communication skills and ability to work across both technical and business teams
Preferred Experience
- Languages: SQL, Python
- Process: Agile teams, KPI development, and operational reporting
- Industries: Telecom or other data-rich operational environments
Skills
- Strong analytical skills to identify discrepancies in datasets and validate metrics across systems
- Ability to distill complex data structures into clear, actionable insights for non-technical stakeholders
- Proficiency in building clean, maintainable queries and dashboards that support operational decision-making
- Experience prioritizing and validating data sources to establish a trusted foundation for reporting
- Strong collaboration skills to align data efforts with evolving business needs across departments
- Familiarity with automation, monitoring, and lightweight data governance to improve data reliability over time
Physical Requirements
- Occasionally move or lift office items
- Must be able to work in an office environment
- Must be able to communicate in an effective manner to perform job duties
- Vision must be good or corrected in order to perform essential job duties
- Hearing must be good or corrected in order to have the ability to understand information to perform essential job duties
- Ability to read and write in English in order to process paperwork and follow up on any actions necessary
- Constantly operate a computer and other office productivity machinery, such as calculators, copy machines, computers, and office equipment
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