We are looking for a Hardware Engineer in Fremont, CA. You will contribute to the failure analysis of hardware products across platforms such as servers and networking equipment. This role will take ownership of issue debugging and conduct in-depth failure analyses. The Hardware Engineer will support engineering and production teams by providing actionable insights that improve product reliability, manufacturability, and quality.
This position is part of the Engineering Services team, which works across departments to support the engineering and operation teams with technical expertise in electronics, operational software, and systems integration.
Duties/Responsibilities:
- Failure Analysis and Debugging: Investigate of hardware failures during development or production. Identify root causes, propose solutions, and support corrective action implementation.
- New Product Introduction (NPI): Participate in product transfer activities from R&D to manufacturing. Translate engineering specifications into operational guidance, and support ramp-up through documentation, feedback, and troubleshooting.
- Documentation: Produce detailed reports on test outcomes, debug findings, and engineering support activities. Maintain thorough documentation for traceability and future reference.
- Technical Support: Provide hands-on support for cross-functional teams by addressing hardware-related issues during testing, pilot builds, or production runs.
- Collaboration: Work closely with team members, engineers, and stakeholders to ensure timely execution of deliverables aligned with team and project goals.
- Other Duties: Support additional engineering tasks as assigned by the supervisor.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Due to the cross-functional nature of the team's responsibilities, candidates with a solid and practical foundation in electronics and hardware system integration are highly preferred.
- Working knowledge of server systems, including hardware components and diagnostic procedures.
- Familiarity with hardware such as network switches, power distribution systems, and personal computing devices, with the ability to assist in their integration or troubleshooting.
- Understanding of computer hardware architecture, including experience applying concepts like PCI-e, USB, and system buses in test or debug scenarios.
- Proficient with test and measurement tools such as oscilloscopes, digital multimeters (DMM), and soldering/rework equipment, with experience applying them in lab or production environments.
- Experience working with or troubleshooting management protocols (e.g., Redfish, IPMI) during validation or issue resolution.
- Skilled in using Microsoft Office Suite for documenting procedures, reporting test results, and communicating technical findings.
- Strong analytical and debugging skills, with the ability to identify root causes and propose corrective actions.
- Clear and concise technical communication skills for both documentation and team collaboration.
- Self-motivated, dependable, and capable of handling assigned tasks independently while supporting broader team goals.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Insight Global