Rainbow Restoration
Job Title
Reconstruction Department Manager
Location
Norfolk, Virginia
About Us
Rainbow Restoration of Norfolk is a full-service restoration company handling large volumes of reconstruction work. We are committed to delivering high quality, on-time, customer-focused outcomes. We currently run up to ~50 reconstruction jobs at any time, with five Project Managers leading those projects. We are seeking an experienced leader to run our reconstruction department, ensuring coordination, profitability, client satisfaction, and operational excellence.
Position Overview
We are seeking a seasoned Reconstruction Department Manager with
at least 10 years
of full reconstruction experience and
minimum 5 years
managing/project leading teams of Project Managers in a restoration / reconstruction environment. The ideal candidate will oversee all aspects of the reconstruction department: aligning goals, ensuring smooth operations, meeting deadlines, maintaining high customer satisfaction, and driving profitability. This is a leadership role combining hands-on project oversight with strategic department management.
Key Responsibilities
Lead, mentor, and manage a team of Project Managers: provide direction, performance reviews, coaching, etc. Oversee & coordinate the workflow across ~50 concurrent jobs: scheduling, resource allocation (labor, materials, subcontractors), logistics, quality control. Develop and refine standard operating procedures / workflow for reconstruction department to ensure consistency, efficiency, safety, and compliance. Track job profitability: review budgets, change orders, cost control, cost forecasting. Identify and act on underperforming jobs. Ensure customer satisfaction: handle escalations, ensure communication between customers and project managers, ensure expectations are met or exceeded. Monitor and ensure deadlines are met: schedule tracking, identifying and resolving delays proactively. Liaise with Estimating, Insurance, Subcontractors, Vendors to ensure that reconstruction work aligns with estimates and contracts. Ensure quality standards (materials, workmanship, safety) are adhered to. Reporting: produce regular reports (weekly/monthly) on job status, profitability, resource utilization, risk areas. Communicate clearly with all stakeholders: internal team, field staff, clients, vendors, insurance adjusters. Continuous improvement: suggest and implement process improvements, technology/tools optimizations, training. Qualifications & Experience
Minimum
10 years
full reconstruction experience in restoration & reconstruction projects. At least
5 years
in a leadership role managing multiple Project Managers or equivalent. Demonstrated track record of managing large portfolios of reconstruction jobs (similar volume to ~50 simultaneous jobs preferred). Strong understanding of reconstruction workflows (including demolition, structural, framing, mechanical / plumbing / electrical / finish trades). Solid financial acumen: budgeting, cost tracking, profit analysis, change orders. Excellent communication and interpersonal skills; customer service focus. Strong organizational, time-management, and scheduling skills. Problem-solving attitude; proactive with risk identification and mitigation. Knowledge of relevant building codes, safety regulations, and restoration industry standards. Proficiency with reconstruction / restoration project management software (or willingness to adopt). Compensation & Benefits
Base salary (competitive / commensurate with experience). Commission / bonus component based on department profitability and/or meeting key performance metrics (e.g., job profitability, customer satisfaction, deadlines). Benefits may include [list benefits you offer: health, paid time off, retirement, etc.]. Company vehicle, travel / site-visits as required. Key Performance Metrics (KPIs)
Profit margin on reconstruction jobs On-time completion percentage Customer satisfaction / client feedback Number of jobs managed without major cost overruns or rescheduling Efficiency metrics (e.g., % of projects completed under budget, days to resolve issues) Working Conditions
Combination of office work and frequent field / site work. Need to visit job sites regularly. Occasional after-hours or weekend work may be necessary depending on job demands.
How to Apply
Please send your resume, a cover letter highlighting your relevant reconstruction leadership experience, and examples of how you have improved profitability / process in previous roles to norfolk@rainbowintl.com or attach to job posting.
Reconstruction Department Manager
Location
Norfolk, Virginia
About Us
Rainbow Restoration of Norfolk is a full-service restoration company handling large volumes of reconstruction work. We are committed to delivering high quality, on-time, customer-focused outcomes. We currently run up to ~50 reconstruction jobs at any time, with five Project Managers leading those projects. We are seeking an experienced leader to run our reconstruction department, ensuring coordination, profitability, client satisfaction, and operational excellence.
Position Overview
We are seeking a seasoned Reconstruction Department Manager with
at least 10 years
of full reconstruction experience and
minimum 5 years
managing/project leading teams of Project Managers in a restoration / reconstruction environment. The ideal candidate will oversee all aspects of the reconstruction department: aligning goals, ensuring smooth operations, meeting deadlines, maintaining high customer satisfaction, and driving profitability. This is a leadership role combining hands-on project oversight with strategic department management.
Key Responsibilities
Lead, mentor, and manage a team of Project Managers: provide direction, performance reviews, coaching, etc. Oversee & coordinate the workflow across ~50 concurrent jobs: scheduling, resource allocation (labor, materials, subcontractors), logistics, quality control. Develop and refine standard operating procedures / workflow for reconstruction department to ensure consistency, efficiency, safety, and compliance. Track job profitability: review budgets, change orders, cost control, cost forecasting. Identify and act on underperforming jobs. Ensure customer satisfaction: handle escalations, ensure communication between customers and project managers, ensure expectations are met or exceeded. Monitor and ensure deadlines are met: schedule tracking, identifying and resolving delays proactively. Liaise with Estimating, Insurance, Subcontractors, Vendors to ensure that reconstruction work aligns with estimates and contracts. Ensure quality standards (materials, workmanship, safety) are adhered to. Reporting: produce regular reports (weekly/monthly) on job status, profitability, resource utilization, risk areas. Communicate clearly with all stakeholders: internal team, field staff, clients, vendors, insurance adjusters. Continuous improvement: suggest and implement process improvements, technology/tools optimizations, training. Qualifications & Experience
Minimum
10 years
full reconstruction experience in restoration & reconstruction projects. At least
5 years
in a leadership role managing multiple Project Managers or equivalent. Demonstrated track record of managing large portfolios of reconstruction jobs (similar volume to ~50 simultaneous jobs preferred). Strong understanding of reconstruction workflows (including demolition, structural, framing, mechanical / plumbing / electrical / finish trades). Solid financial acumen: budgeting, cost tracking, profit analysis, change orders. Excellent communication and interpersonal skills; customer service focus. Strong organizational, time-management, and scheduling skills. Problem-solving attitude; proactive with risk identification and mitigation. Knowledge of relevant building codes, safety regulations, and restoration industry standards. Proficiency with reconstruction / restoration project management software (or willingness to adopt). Compensation & Benefits
Base salary (competitive / commensurate with experience). Commission / bonus component based on department profitability and/or meeting key performance metrics (e.g., job profitability, customer satisfaction, deadlines). Benefits may include [list benefits you offer: health, paid time off, retirement, etc.]. Company vehicle, travel / site-visits as required. Key Performance Metrics (KPIs)
Profit margin on reconstruction jobs On-time completion percentage Customer satisfaction / client feedback Number of jobs managed without major cost overruns or rescheduling Efficiency metrics (e.g., % of projects completed under budget, days to resolve issues) Working Conditions
Combination of office work and frequent field / site work. Need to visit job sites regularly. Occasional after-hours or weekend work may be necessary depending on job demands.
How to Apply
Please send your resume, a cover letter highlighting your relevant reconstruction leadership experience, and examples of how you have improved profitability / process in previous roles to norfolk@rainbowintl.com or attach to job posting.