Keurig Dr Pepper Inc.
Job Overview:
Location:
3109 Plant Water Road, Knoxville, TN 37914
Shift & Schedule:
Full-time | 12-hour shift | Monday-Thursday, 5:00 PM - 5:00 AM
Flexibility to work overtime, weekends, and holidays as required
As a Quality Assurance Technician at Keurig Dr Pepper, you will play a key role in supporting Coffee Operations by identifying, analyzing, and resolving quality issues. Your work will ensure our products consistently meet specifications and exceed customer expectations. You will also contribute to continuous improvement initiatives while upholding the company's quality principles and purpose.
Key Responsibilities
Support quality improvement initiatives to reduce process variation and prevent nonconformities
Review specification changes and new product introductions for quality impact
Document data clearly to support issue resolution and decision-making
Ensure compliance with standards, regulations, and product specifications
Develop and maintain accurate quality records and documentation
Communicate and help resolve issues with nonconforming materials
Apply quality tools and assist in training team members as needed
Conduct product inspections and report findings
Participate in internal audits and sensory testing events
Collaborate with internal and external quality partners
Utilize PeopleSoft/SAP to manage workflows, product holds, and materials
Perform QA testing across multiple SKUs and processes
Represent the customer perspective in quality issue resolution
Apply root cause analysis to identify and resolve quality concerns
Total Rewards:
Starting Pay:
$23.34/hour
Increase to $24.50/hour
after the quarter following 6-month anniversary
Benefits eligibility begins Day 1
Comprehensive Benefits Include:
Medical, Dental, Vision
Short & Long-Term Disability
Paid Time Off (vacation & sick time)
401(k) with company match
Tuition Reimbursement
Requirements:
Minimum 2 years of experience in a production environment
or
a related college degree
At least 1 year of Quality Assurance experience preferred
HACCP knowledge strongly preferred
Coffee sensory experience and/or food manufacturing background a plus
Proficiency in Microsoft Office, particularly Excel
Strong statistical, analytical, and problem-solving skills
Effective communication skills, both written and verbal
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an?employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Location:
3109 Plant Water Road, Knoxville, TN 37914
Shift & Schedule:
Full-time | 12-hour shift | Monday-Thursday, 5:00 PM - 5:00 AM
Flexibility to work overtime, weekends, and holidays as required
As a Quality Assurance Technician at Keurig Dr Pepper, you will play a key role in supporting Coffee Operations by identifying, analyzing, and resolving quality issues. Your work will ensure our products consistently meet specifications and exceed customer expectations. You will also contribute to continuous improvement initiatives while upholding the company's quality principles and purpose.
Key Responsibilities
Support quality improvement initiatives to reduce process variation and prevent nonconformities
Review specification changes and new product introductions for quality impact
Document data clearly to support issue resolution and decision-making
Ensure compliance with standards, regulations, and product specifications
Develop and maintain accurate quality records and documentation
Communicate and help resolve issues with nonconforming materials
Apply quality tools and assist in training team members as needed
Conduct product inspections and report findings
Participate in internal audits and sensory testing events
Collaborate with internal and external quality partners
Utilize PeopleSoft/SAP to manage workflows, product holds, and materials
Perform QA testing across multiple SKUs and processes
Represent the customer perspective in quality issue resolution
Apply root cause analysis to identify and resolve quality concerns
Total Rewards:
Starting Pay:
$23.34/hour
Increase to $24.50/hour
after the quarter following 6-month anniversary
Benefits eligibility begins Day 1
Comprehensive Benefits Include:
Medical, Dental, Vision
Short & Long-Term Disability
Paid Time Off (vacation & sick time)
401(k) with company match
Tuition Reimbursement
Requirements:
Minimum 2 years of experience in a production environment
or
a related college degree
At least 1 year of Quality Assurance experience preferred
HACCP knowledge strongly preferred
Coffee sensory experience and/or food manufacturing background a plus
Proficiency in Microsoft Office, particularly Excel
Strong statistical, analytical, and problem-solving skills
Effective communication skills, both written and verbal
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an?employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.