Scott Insurance
SURETY SUPPORT SPECIALIST
With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.
We currently have an opening for a Surety Support Specialist. The role will be based out of one of the following office locations: Raleigh (NC), Charlotte (NC), Greensboro (NC), Roanoke (VA), Lynchburg (VA), or Richmond (VA), .
If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!
PRINCIPAL OBJECTIVES OF THE POSITION
As a Surety Support Specialist, you will assist our surety bond account management team and existing clients by providing account support and bond administration assistance.
This will be an on-site position with the opportunity to move to a hybrid schedule (3 days in-office per week + 2 days from home) once training is complete.
PRINCIPAL DUTIES & RESPONSIBILITIES
Serve as a primary 1st check in bid bond quality control process. Support ReSource Pro in conducting bond account manager audits. Manage bond numbers in Tinubu, process client requests via Tinubu and Applied Epic, and manage assigned Applied Epic activities. Prepare bond logs and execute bond documents, as requested by account managers. Process bond renewal exceptions and transact and distribute invoices with required renewal documentation when required. Research and resolve accounting discrepancies and prepare team meeting summaries. Correspond with clients, surety partners, and other bond department members. Perform other duties as assigned. POSITION QUALIFICATIONS & REQUIREMENTS
A proven ability to handle sensitive information and maintain a high level of confidentiality. Strong organization/communication skills - including the ability to develop relationships and effectively communicate with internal and external stakeholders. Experience effectively managing multiple tasks and making decisions with limited oversight. Proficient with Microsoft Suite (MS Office - Word, Excel, Outlook, and Foxit).
With 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.
We currently have an opening for a Surety Support Specialist. The role will be based out of one of the following office locations: Raleigh (NC), Charlotte (NC), Greensboro (NC), Roanoke (VA), Lynchburg (VA), or Richmond (VA), .
If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!
PRINCIPAL OBJECTIVES OF THE POSITION
As a Surety Support Specialist, you will assist our surety bond account management team and existing clients by providing account support and bond administration assistance.
This will be an on-site position with the opportunity to move to a hybrid schedule (3 days in-office per week + 2 days from home) once training is complete.
PRINCIPAL DUTIES & RESPONSIBILITIES
Serve as a primary 1st check in bid bond quality control process. Support ReSource Pro in conducting bond account manager audits. Manage bond numbers in Tinubu, process client requests via Tinubu and Applied Epic, and manage assigned Applied Epic activities. Prepare bond logs and execute bond documents, as requested by account managers. Process bond renewal exceptions and transact and distribute invoices with required renewal documentation when required. Research and resolve accounting discrepancies and prepare team meeting summaries. Correspond with clients, surety partners, and other bond department members. Perform other duties as assigned. POSITION QUALIFICATIONS & REQUIREMENTS
A proven ability to handle sensitive information and maintain a high level of confidentiality. Strong organization/communication skills - including the ability to develop relationships and effectively communicate with internal and external stakeholders. Experience effectively managing multiple tasks and making decisions with limited oversight. Proficient with Microsoft Suite (MS Office - Word, Excel, Outlook, and Foxit).