Confidential is hiring: Vice President of Professional Services in Boston

Vice President of Professional Services

About the Company

Popular open-source developer tool

Industry
Information Technology and Services

Type
Privately Held, VC-backed

Founded
2014

Employees
1001-5000

Funding
$200+ million

Categories

• Developer Tools
• Open Source
• Web Development
• Information Technology & Services
• Technology
• Information Technology
• SaaS
• Software
• Cloud Security

About the Role

The Company is seeking a VP, Professional Services to play a pivotal role in the strategic vision and execution of service delivery for its Professional Services Organization. The successful candidate will be responsible for leading a global team of over 70 professionals, including engagement managers, architects, and engineers, and will be at the forefront of the company's go-to-market strategy. This leadership position demands a unique blend of skills, including deep industry knowledge in DevSecOps, cloud platforms, and enterprise software delivery, as well as a proven track record in managing large-scale service delivery projects and teams. The VP will be tasked with managing the professional services P&L, building and maintaining strategic client relationships, and ensuring the excellence of service delivery, all while driving service attach rates globally. Candidates for the VP, Professional Services role at the company should have a Bachelor's degree in a relevant field, with a Master's degree or MBA preferred, and a strong background in software development lifecycle, agile methodologies, and modern technologies. The role requires exceptional cross-functional leadership abilities, strong financial acumen, and the capacity to influence executive and senior management. The ideal candidate will be an outstanding communicator, with the ability to serve as an evangelist for the company's customers, and will be adept at building consensus across diverse stakeholders. Experience with subscription-based business models and a deep understanding of enterprise transformation initiatives are also essential. The role is suited to a strategic thinker with a customer-centric approach, who is ready to tackle the complex challenges of the professional services landscape.

Hiring Manager Title
Vice President of Customer Success

Travel Percent
Less than 10%

Functions

• General Management
• Operations
• Strategy