Abacus
Digital Technology Architect and ServiceNow Developer
Abacus, Oshkosh, Wisconsin, United States, 54901
Description:
*Direct Hire Opportunity*
Hybrid-must work 3 days a week at on of the following sites: Oshkosh, WI Hagerstown, MD McConnellsburg, PA Must be US Citizen Travel: Very limited. Might travel for a conference, or to get the team together at GHQ in Oshkosh once a year. Requirement: 1-strong knowledge of web technologies including REST/SOAP APIs, HTML and Javascript 2-strong service now development skills 3-experience with ITSM/ITOM,
Preference: 1-Service now certifications such as certified application developer, implementation specialist. 2-Familiarity with ITIL and enterprise service management frameworks
Interview process: 1-First call with HM 2-second virtual panel interviews 3-two virtual meeting with upper management.
s a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.
dditional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as the Oshkosh leadership traits.
WORK LOCATION
This position follows Oshkosh Corporation's hybrid work model, with three days in-office and two days remote each week.
The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local.
However, we are also open to candidates based out of the following U.S. office locations:
Frederick, MD McConnellsburg, PA Hagerstown, MD
YOUR IMPACT
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements.
Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades.
dvanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies
Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution.
Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables.
dvanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery.
Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity.
Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities.
Ensure platform performance, data quality, and compliance with security standards.
Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI
Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.
Function as an agent for change in the process optimization and strategic planning for technology and business innovation
MINIMUM QUALIFICATIONS
Five (5) or more years of ServiceNow development or implementation experience ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking
STANDOUT QUALIFICATIONS Bachelors degree in Computer Science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi
Proven experience leading ServiceNow Implementations and custom development
Knowledge of ITIL, DevOps, and Agile Methodologies
Experience in AI/ML driven automation and self service solutions Hours per Day 8 Hours per Week 40 Total Hours 40.00
Hybrid-must work 3 days a week at on of the following sites: Oshkosh, WI Hagerstown, MD McConnellsburg, PA Must be US Citizen Travel: Very limited. Might travel for a conference, or to get the team together at GHQ in Oshkosh once a year. Requirement: 1-strong knowledge of web technologies including REST/SOAP APIs, HTML and Javascript 2-strong service now development skills 3-experience with ITSM/ITOM,
Preference: 1-Service now certifications such as certified application developer, implementation specialist. 2-Familiarity with ITIL and enterprise service management frameworks
Interview process: 1-First call with HM 2-second virtual panel interviews 3-two virtual meeting with upper management.
s a ServiceNow Lead Developer, you will serve as a technical leader within our Digital Technology team, responsible for the architecture and development of solutions and optimization of our ServiceNow platform. You will collaborate closely with business stakeholders and technical teams to design and deliver scalable, secure, and efficient solutions aligned with enterprise strategies and business goals.
dditional responsibilities include driving process improvement, innovation, and building a culture based on the DT Competencies of customer obsession, agility, results, and entrepreneurship as well as the Oshkosh leadership traits.
WORK LOCATION
This position follows Oshkosh Corporation's hybrid work model, with three days in-office and two days remote each week.
The preferred location for this role is at our Global Headquarters in Oshkosh, WI, with relocation assistance available for candidates who are not local.
However, we are also open to candidates based out of the following U.S. office locations:
Frederick, MD McConnellsburg, PA Hagerstown, MD
YOUR IMPACT
Lead the design, development, and implementation of ServiceNow solutions tailored to business requirements.
Drive platform enhancements through ServiceNow upgrades and new feature implementations, including participation in semi-annual upgrades.
dvanced knowledge of ServiceNow modules like ITAM, ITOM to drive best practices and efficiencies
Provide prompt and effective support for day-to-day platform operations, addressing incidents, root cause analysis, and long-term resolution.
Collaborate with stakeholders to analyze requirements, propose solutions, and translate business needs into technical deliverables.
dvanced experience with SDLC or Agile methodologies, ensuring on-time, within-budget delivery.
Document architectural designs, data flows, code, and configurations to maintain traceability and platform integrity.
Partner with ITOM, ITAM, and CMDB experts to enhance discovery, automation, and asset management capabilities.
Ensure platform performance, data quality, and compliance with security standards.
Lead special projects and workstreams within the ecosystem to drive business process optimization and ROI
Consult with business partners on best practices integrating across systems through REST, SOAP, JSON, and APIs standards
Partner with cross-functional stakeholders and business leads to educate, present, and showcase design impacts and innovation.
Function as an agent for change in the process optimization and strategic planning for technology and business innovation
MINIMUM QUALIFICATIONS
Five (5) or more years of ServiceNow development or implementation experience ITIL, COBIT, financial planning, budgeting, business acumen Written and verbal communication, customer service, stakeholder alignment, relationship building, problem solving, critical thinking, leadership, coaching, delegation, design thinking
STANDOUT QUALIFICATIONS Bachelors degree in Computer Science, Information Technology or related field 7+ years of experience managing enterprise IT platforms, including ServiceNow and/or integrations platforms like Boomi
Proven experience leading ServiceNow Implementations and custom development
Knowledge of ITIL, DevOps, and Agile Methodologies
Experience in AI/ML driven automation and self service solutions Hours per Day 8 Hours per Week 40 Total Hours 40.00