Washington University in St. Louis
Medical Assistant II - Otolaryngology
Washington University in St. Louis, St Louis, Missouri, United States
Medical Assistant, Level II
Offering a 4-day-10 hour schedule option, Washington University Department of Otolaryngology (Ear, Nose, and Throat) Pediatric ambulatory clinics are looking for a Medical Assistant, Level II. Excellent patient care starts from the moment a patient walks in the door. We are looking for friendly faces to welcome and care for our patients who present with many challenges. ENT is more than just tonsils and ear tubes! We work hard to give our patients the highest level of care in a multidisciplinary setting. Our medical assistants collaborate with providers and other clinical staff to create a patient-centric experience. If you are looking for a patient-facing position that offers the opportunity to grow and learn with a promotional pathway, we would love to meet you. Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office. Primary Duties & Responsibilities: Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications. Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms. Assists with examinations, procedures and lab tests. May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines. May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections). Communication and Documentation: Directs patient flow, assists with special procedures/treatments and completes requisitions. Routes phone messages, patient questions and telephone communications to appropriate personnel. Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments. Completes necessary paperwork and documentation in a timely manner. Answers basic questions from patient/family regarding treatments, diagnosis and procedures. May complete requisitions/orders per Washington University guidelines. Equipment and Supplies: Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations. Cleans and stocks exam rooms and sterilizes instruments. Other Functions: Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Performs other duties as assigned. Working Conditions: Normal office environment Exposure to blood-borne pathogens Requires protective devices Patient care setting Direct patient care setting Physical Effort: Typically sitting at desk or table Typically standing or walking Typically bending, crouching, or stooping Occasional lifting (25 lbs. or less) Equipment: Office equipment Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications: Education: High school diploma or equivalent. Certifications: Basic Life Support certification. Work Experience: No specific work experience is required. Skills: Not Applicable. Driver's License: A driver's license is not required for this position. More About This Job: Registered or Certified Medical Assistant with six months of related work experience. Basic Life Support certification. Preferred Qualifications: Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: Medical Assistant (2 Years). Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs. Grade: C06-H. Salary Range: $17.34 - $25.40 / Hourly. For frequently asked questions about the application process, please refer to our External Applicant FAQ. If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. For policies, detailed benefits, and eligibility, please visit: . Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Offering a 4-day-10 hour schedule option, Washington University Department of Otolaryngology (Ear, Nose, and Throat) Pediatric ambulatory clinics are looking for a Medical Assistant, Level II. Excellent patient care starts from the moment a patient walks in the door. We are looking for friendly faces to welcome and care for our patients who present with many challenges. ENT is more than just tonsils and ear tubes! We work hard to give our patients the highest level of care in a multidisciplinary setting. Our medical assistants collaborate with providers and other clinical staff to create a patient-centric experience. If you are looking for a patient-facing position that offers the opportunity to grow and learn with a promotional pathway, we would love to meet you. Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office. Primary Duties & Responsibilities: Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications. Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms. Assists with examinations, procedures and lab tests. May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines. May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections). Communication and Documentation: Directs patient flow, assists with special procedures/treatments and completes requisitions. Routes phone messages, patient questions and telephone communications to appropriate personnel. Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments. Completes necessary paperwork and documentation in a timely manner. Answers basic questions from patient/family regarding treatments, diagnosis and procedures. May complete requisitions/orders per Washington University guidelines. Equipment and Supplies: Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations. Cleans and stocks exam rooms and sterilizes instruments. Other Functions: Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies. Complies with OSHA, state and federal regulatory sources/standards. Participates in quality improvement activities to ensure appropriate clinical outcomes. Performs other duties as assigned. Working Conditions: Normal office environment Exposure to blood-borne pathogens Requires protective devices Patient care setting Direct patient care setting Physical Effort: Typically sitting at desk or table Typically standing or walking Typically bending, crouching, or stooping Occasional lifting (25 lbs. or less) Equipment: Office equipment Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications: Education: High school diploma or equivalent. Certifications: Basic Life Support certification. Work Experience: No specific work experience is required. Skills: Not Applicable. Driver's License: A driver's license is not required for this position. More About This Job: Registered or Certified Medical Assistant with six months of related work experience. Basic Life Support certification. Preferred Qualifications: Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: Medical Assistant (2 Years). Skills: Anatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs. Grade: C06-H. Salary Range: $17.34 - $25.40 / Hourly. For frequently asked questions about the application process, please refer to our External Applicant FAQ. If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@ or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. For policies, detailed benefits, and eligibility, please visit: . Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.