SHEIN is hiring: WCS Product Manager in Washington DC

About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.

About The Role

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive, and our presence is growing. With your help, SHEIN will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

SHEIN is hiring the WCS Product Manager for the IE Team based in Bellevue, WA. The IE team is a group of operational leaders driving process and operational system optimization, layout design, automation, and continuous improvement for the US Fulfillment Network. This team is essential to establishing best-in-class network performance across all process paths, accelerating the implementation of technological advancements, and strengthening the technical acumen and process knowledge of the operational leaders across the FC network. As SHEIN US continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network-wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, buildings, and regions, to deliver strong operation performance. The team will work closely with the Site Operations, Product, Planning and Operation Management team to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics.

Key Responsibilities:

• Define and prioritize product roadmaps based on market trends, customer feedback, and operational requirements.
• Develop comprehensive product specifications and collaborate with engineering teams to deliver high-quality products.
• Collaborate with local operations to gather insights and conduct usability testing that informs product enhancements.
• Monitor product performance metrics and implement data-driven changes to optimize user experience and operational efficiency.
• Facilitate cross-functional workshops and brainstorming sessions to foster innovation and idea generation.
• Act as a liaison between the development team and local operations to ensure seamless product implementation.
• Oversee specific aspects of the product lifecycle, from conceptualization to launch and iteration.
• Support the integration of emerging technologies, such as automation and AI, into existing product lines to enhance functionality.
• Provide training and support to operational teams to ensure effective product adoption and usage.

Skills & Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Logistics, or a related field.
• 8+ years of experience in technical product management within the fulfillment and warehouse industry.
• Strong understanding of fulfillment technology and warehouse operations.
• Proven ability to manage cross-functional collaboration effectively.
• Excellent teamwork and collaboration skills.
• Strong communication abilities to convey technical concepts to non-technical stakeholders.
• Strong sense of ownership and accountability for product success and team performance.

Benefits and Culture:

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

SHEIN is an equal opportunity employer committed to a diverse workplace environment.