Customer Service Associate Job at Walgreens in Albuquerque

Overview

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This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $17.50/hr

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, handles cash and returns as needed; processes voids, returns, rain checks, refunds, and exchanges.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays and completes resets as directed.
• Assists with product placement and stock rotation, including first in, first out for consumables.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, and suggestive selling of promotional photo products.
• Assumes web pick-up responsibilities and fills/delivers orders as they arrive at store.
• Assists with exterior and interior maintenance to keep store condition neat and orderly.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Training & Personal Development

• Attends training and completes PPLs requested by Manager or assigned by corporate.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekend hours

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.
• Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills, abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please copy and paste this URL into your browser: jobs.walgreens.com/benefits

Salary Range

$15 - $17.5 / Hour

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other