Kforce Inc
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This range is provided by Kforce Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $38.51/hr - $49.00/hr
Responsibilities Educating and socializing the Digital Service & CX strategy to internal and external partners
Supporting the integration of new products and services, regulatory requirements, tools, technologies, and markets into existing operations
Ensuring complete analysis and understanding of interdependencies, business risks, risk mitigators that could impact or be impacted by the delivery of new products and services
Ensuring all defined business rules/policies are documented and implemented as designed
Ensuring available technology is fully leveraged
Functioning as the liaison between the business unit and other functional organizations
Leveraging data to recommend enhancements to ensure the customer experience with Charter's implementation is industry-leading
Requirements Bachelor's degree in Business Administration or related field or equivalent experience
Business Operations Analysis experience: 3 years or more
Telecommunications and/or experience with technology/software products: 3 years or more
Technical skills: Personal computer and software applications (i.e. Word, Excel, Visio, etc.)
Skills: Analyze and synthesize complex data
Abilities: Quickly identify business problems & opportunities; Communicate effectively orally and in writing; Define key performance indicators/metrics; Manage multiple projects simultaneously; Document, prepare, and present data-driven presentations; Make decisions and solve problems while working under pressure; Partner with internal and external stakeholders, including vendor relationships
Other pay, benefits, and conditions The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Seniority level Associate
Employment type Contract
Job function Information Technology
Industries Telecommunications
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