Radiology Associates of Ocala
Radiology Associates of Ocala is hiring: IT SUPPORT ANALYST I in Daytona Beach
Radiology Associates of Ocala, Daytona Beach, FL, US, 32118
Job Title: IT Support Analyst I
Location: Daytona Beach, FL (Onsite)
Job Type: Full-Time
Company: Reliance Management Services
About Us
Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology and thrive in a remote setting, we want to hear from you.
Position Summary
The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience.
Key Responsibilities
At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration.
Employee Benefits
Equal Opportunity Employment
Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.
Location: Daytona Beach, FL (Onsite)
Job Type: Full-Time
Company: Reliance Management Services
About Us
Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology and thrive in a remote setting, we want to hear from you.
Position Summary
The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience.
Key Responsibilities
- Install, configure, and upgrade operating systems and business software
- Set up and support computer hardware, monitors, network equipment, and peripherals
- Troubleshoot and resolve hardware, software, email, network, and peripheral issues
- Support users via centralized help desk and provide clear technical guidance
- Document equipment repairs, installations, and removals
- Train users on common business applications (e.g., Microsoft Office Suite)
- Contribute to system planning, hardware/software recommendations, and procedures
- Stay up to date on technology trends and make proactive suggestions
- Participation in on-call rotation
- Maintain user confidentiality and adhere to company protocols
- High school diploma or GED required
- 2+ years of experience in IT support or related field (or equivalent education and experience)
- Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed
- Valid Florida Class E driver's license and clean driving record
- Strong understanding of computer hardware, networks, and business software
- Experience supporting users in a professional IT environment
- Excellent troubleshooting skills and ability to explain complex issues clearly
- Strong organization, time management, and communication skills
- Ability to work independently and manage overnight responsibilities effectively
- Knowledge of server and network infrastructure
- Experience with financial or healthcare IT systems
- Familiarity with modern communication tools and ticketing systems
At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration.
Employee Benefits
- 15 days Paid Time Off (PTO)
- 8 Paid Holidays
- Medical, Dental & Vision Insurance
- Paid Life and AD&D Insurance
- Employee Assistance Program (EAP)
- Employee Recognition Programs
- Corporate Discounts
- 401(k) Program
- Employee Referral Bonus Program
Equal Opportunity Employment
Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.