Administrative Assistant Job at Missouri Farm Bureau in Jefferson City

Overview

At Missouri Farm Bureau Insurance, we’ve been protecting what matters most to Missouri families since 1946. With a legacy rooted in trust and service, we’re proud to provide comprehensive insurance solutions and exceptional customer care throughout every corner of our state. As a member-focused organization, we are dedicated to supporting Missouri’s rural communities and empowering our employees to thrive in a collaborative and mission-driven environment.

Location: Jefferson City, MO. Base pay range: $15.00/hr - $16.50/hr. This range is provided by Missouri Farm Bureau. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What You’ll Do

As a Claims Administrative Assistant or Senior Claims Administrative Assistant, you’ll play a vital role in supporting the operations of our Claims Department. You’ll work with both Home Office and field staff to ensure timely and accurate administrative assistance that contributes to the smooth processing of claims and superior service delivery.

Key responsibilities include:

• Provide daily administrative support to Claims Supervisors and Litigation Counsel, including preparing correspondence, transcribing statements, and issuing payments.
• Assist Home Office and Field Staff by imaging documents, downloading audio files, submitting police report requests, and maintaining claim file records.
• Manage the vendor system by ensuring accurate W-9 forms, reviewing 1099s, and working with tax-related communications.
• Handle departmental mail distribution and document imaging.
• Review claim drafts for proper endorsement and prepare Letters of Experience as requested.
• Issue payments for recurring vendor invoices and manage E-Subrogation Hub notices.
• Coordinate office supply orders and printer inventories for the department.
• Assist with storm claims response and contribute to training of new personnel.
• Represent the department on the Active Call Directory (ACD) Group by handling inbound calls with professionalism and care.

Qualifications

• High school diploma or GED is required. For Senior level: three years of office experience, preferably within insurance or claims, or prior experience as a Claims Administrative Assistant.
• Proficiency in Microsoft Office and comfort with learning internal claims-related software.
• Excellent organizational skills and a keen eye for detail.
• Strong written and verbal communication skills.
• A proactive, collaborative, and adaptable approach to work in a dynamic team environment.
• A customer-focused mindset and a commitment to professionalism.

Requirements to Succeed

• Ability to sit, stand, and use hands/fingers frequently; occasionally lift up to 30 pounds.
• Comfortable working in a moderate-noise office environment.
• A team-first attitude with a desire to serve Missouri Farm Bureau’s mission and values.
• Proven ability to multitask and shift priorities effectively in a fast-paced setting.

Why Join Us

Working at Missouri Farm Bureau Insurance means more than just a job—it’s about joining a purpose-driven team with deep roots in Missouri values. We invest in our people with a strong emphasis on work-life balance, personal growth, and ongoing learning opportunities. You’ll enjoy being part of a company that truly values community, integrity, and service, while contributing to a mission that makes a difference across our state.

Ready to Apply

If you’re a detail-oriented professional who takes pride in delivering high-quality administrative support, we’d love to hear from you. Apply today and help us continue delivering on our promise to protect what matters most.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Administrative
• Industries: Insurance

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About Missouri Farm Bureau Insurance: We’ve been protecting what matters most to Missouri families since 1946. With a legacy rooted in trust and service, we’re proud to provide comprehensive insurance solutions and exceptional customer care throughout every corner of our state. As a member-focused organization, we are dedicated to supporting Missouri’s rural communities and empowering our employees to thrive in a collaborative and mission-driven environment.