Hampton Roads Transit is hiring: Data Analyst II in Norfolk

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This position includes development and tracking of key performance indicators, financial performance and trend analysis across the Operations department. Duties are broad, complex, and involve interaction with major organizational elements to enhance procedures, processes, and work measurements for method improvements, product quality, efficiency, and decision-making in Operations.

Base pay range

$53,018.00/yr - $67,597.00/yr

Essential Job Functions

• The ability to identify work elements in detail and develop work standards, and method improvements.
• Gather and report departmental data related to the National Transportation Database (NTD), the America Bus Benchmarking Group (ABBG), the North American Light Rail Benchmarking Group (GOAL), and Key Performance Indicators (KPIs).
• Track and project financial performance of the department including labor, material, and services.
• Develop procedures, forms, and work measurements to improve methods and simplify work.
• Review operational systems for data integrity and provide ad hoc reports from these systems.
• Create presentations and charts for informative dissemination of data and trends.
• Develop methods to determine performance within the department and identify trends.
• Develop project plans to establish objectives within defined time schedules.
• Write and/or edit manuals for uniform use of new or revised procedures and policies.
• Research techniques, methods, and procedures to perform thorough analyses from internal and external sources.
• Collect, organize, and analyze data used in the review of operations and plans of mass transit agencies to determine service caliber and operational efficiency; assess proposals for profitability or effectiveness relative to cost or risk.
• Manage records in compliance with HR/T Records Management Policies and Procedures.
• Perform other duties as assigned.

Required Knowledge, Abilities and Skills

• Excellent organizational skills with acute attention to detail.
• Ability to understand and carry out oral and written instructions in English.
• Ability to conduct studies and research with minimal supervision.
• Complete assignments with independent thought and action within the scope of specific tasks.
• Work cooperatively with other HRT employees, outside agencies, and the public.
• Communicate orally with customers, co-workers, and the public in various settings.
• Experience with transportation-specific software or demonstrated ability to learn proprietary systems.
• Ability to work in a bus/rail transportation and maintenance environment.
• Ability to interact and coordinate with the Operations Chief Officer and Directors to enhance overall performance of related functions.
• Must be physically capable of operating HRT vehicles on HRT business, possess a valid driver’s license and have an acceptable driving record.

Required Software Knowledge and Skills

• Proficiency with computer systems and software applications relevant to the role; basic problem-solving skills in software use.
• Software applications: Email, Internet, Microsoft Office Suite, Tableau, Fleetwatch, SPEAR, HASTUS, PeopleSoft Finance and Document Control.

Education and Experience

• Bachelor’s Degree in Finance, Business Management, Administration, or related field; other combinations of experience and education that meet minimum requirements may be substituted.
• 1.5+ years of experience working in a transit agency or public/private administration; 3-5 years of financial and administrative experience is required.
• Possess a valid Driver's License. Virginia Driver's License required within 60 days after hire if applicable.

Special Requirements

• This position is classified as non-essential personnel.

Additional Job Details

• FLSA Status: Exempt
• Seniority level: Associate
• Employment type: Full-time
• Job function: Administrative and Analyst
• Industries: Truck Transportation and Data Infrastructure and Analytics

This position may require the use of HRT vehicles on HRT business. Physical ability to operate vehicles safely and a valid driver’s license with acceptable driving record are required.

Safety: Perform duties safely, promote safety, and report hazards to supervision or Safety Department.

Training and/or Education: Bachelor’s Degree in Finance, Business Management, Administration, or related field; substitutions may apply as allowed.

Note: This description covers essential functions and requirements and is not intended to be an exhaustive list of duties. All employment is contingent on the successful completion of background checks as required by HR policies.