South University is hiring: Receptionist in Virginia

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South University provides a warm, supportive learning environment that will encourage you to join a community of faculty, staff and students eager to play a role in helping you achieve your professional goals, on campus and online.

Overview

The Receptionist will be responsible for answering switchboard phone calls, greeting and directing visitors in a friendly and customer-focused manner, and providing administrative support for enrollment processes.

Responsibilities

• Answer incoming calls; route calls promptly and correctly to the proper staff person or voicemail; take messages politely when necessary.
• Greet visitors in a friendly, welcoming, and professional manner; ensure campus visitors sign in, receive parking authorization, name tags, and escort to the appropriate staff member.
• Support enrollment processes with tasks such as ordering and processing student transcripts, verifying receipt of transcripts, and conducting student verifications.
• Assist with planning and execution of special admission events.
• Maintain appointment calendars for admissions, financial aid and academic counseling; confirm appointments and reschedule as needed.
• Inventory and maintain marketing materials and promotional items.
• Assist with data entry, scanning documents, emailing processing requests and follow-up, and other special projects as needed.
• Assist with execution of direct mail and bulk mail projects.
• Perform other duties as needed.

Qualifications

• Bachelor’s degree preferred
• Experience with a multi-line busy switchboard
• Strong customer service and organizational skills
• Basic computer literacy and ability to type a minimum of 30 words per minute

Work Environment & EEO

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or campus, handle various types of media and equipment, and visually observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.

Benefits

• Medical
• Dental
• Vision
• FSA/HSA
• Tuition Assistant Program
• Long/Short Term Disability
• Life Insurance
• Employee Assistance Program
• 401K Match
• Paid Time Off
• 12 Paid Holidays

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.

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