Receptionist Job at Atria Management Company in Austin

Overview

Join to apply for the Receptionist role at Atria Management Company.

It is a general description of the role and responsibilities at Atria Senior Living’s family of brands.

Responsibilities

• Answer incoming telephone calls in a cheerful and marketing oriented way, determine the purpose of callers, and forward calls to appropriate personnel or department.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.
• Answer general questions about the community and provide callers with address, directions, and other information, referring other specific questions to appropriate staff.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Coordinate guestroom reservations.
• Maintain current list of residents who are hospitalized.
• Update appointment calendars, including transportation and beauty calendars, as directed.
• Receive, sort, and route mail, and maintain and route publications.
• Distribute written communication, accept and sign for deliveries (mail, prescriptions, etc.).
• Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Perform other clerical duties as needed, such as filing, photocopying, and collating.
• Order, receive, and maintain office supplies.
• Collect rent checks from residents and family members and provide needed information to bookkeeping for billing.
• Collect money for store purchases and meal tickets, etc.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.

Qualifications

• High school diploma or GED; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all Atria specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Able to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
• Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
• Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.

Benefits

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Application process

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

It’s Easy to Apply Online

Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.

Application Review: Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.

Interviews & Assessments: Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.

Offer Letter: If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.

Post-Offer Hiring Process: You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.

Check-ins from your future team: As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.

First day and onboarding: Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.

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Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Senior leadership and check-ins: Apply Now