Belterra Park Cincinnati is hiring: Cage Cashier - PT in Cincinnati

Overview

The Cage & Players Club Cashier is responsible for providing superior service to both the internal and external customer. Work requires superior communication and judgment to interact frequently with high-limit customers and make decisions regarding extensions of complimentary services. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner.

Responsibilities

• Opens check-cashing cards (requires making credit inquiries).
• Cashes checks, money orders, cashier checks, coins or chips for customers and employees.
• Handles large amounts of money, accounting for total funds received throughout the day and at the end of each day.
• Exchanges foreign currency, cash coin, handles employee pay advances, exchanges coin, tokens or gaming chips for customers.
• Effectively explains loyalty program structure and how to qualify for different levels of complimentary services and/or goods.
• Performs numerous telephone functions to and from central credit, other casinos, and departments within Boyd Gaming.
• Maintains accountability over a cashier drawer.
• Works closely with Executive Hosts and VIP Gaming Services to ensure superior guest satisfaction.
• Greets Player’s Club guests in a courteous and friendly manner and explains amenities and features.
• Resolves customer service issues, concerns, or problems to ensure optimal guest satisfaction and demonstrates resiliency in dealing with difficult customers.
• Collaborates with Executive Hosts, VIP Gaming Services, and Player’s Club to ensure superior guest satisfaction.
• Performs related duties and responsibilities as required.

Qualifications

• High school education or equivalent; minimum of one year of administering and communicating casino player-tracking program (typical illustration; not all inclusive).
• Ability to maintain all regulatory licenses within the assigned state of employment.
• Must successfully pass background check and alcohol/drug screening.
• Ability to effectively communicate with customers, outside contacts, and all levels of employees.
• Ability to review and comprehend necessary documentation; observe and direct actions of subordinates.
• Ability to use computer, keyboard, and related equipment; use player-tracking system, AS/400, and related reports.
• Flexibility to work varying shifts and time schedules; able to move around all work areas and balance bank at end of shift.
• Ability to identify and accurately cash different denominations of cash, checks, direct mail offers, etc.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class.

Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: General Business
• Industries: Gambling Facilities and Casinos