Team Member - Cashier Job at The Harlem Shake in New York

Overview

Team Member - Cashier

Cashiers operate cash registers but do so much more than just that. They are ambassadors of the restaurant to guests and visitors. They represent local pride and provide hospitality. They are knowledgeable about our food, beverages, merchandise, history, and culture. They have a good command of the English language. They greet and serve guests in a fast, efficient and polite manner and ensure every guest is taken care of and happy when they leave. They are great team members who support their co-workers and supervisors in achieving common goals and genuinely care about the team.

Responsibilities

Main Responsibilities of a Cashier :

• Managing transactions, making sure pricing is accurate
• Accepting payments and providing receipts
• Bagging purchased goods

Responsibilities of a Cashier :

• Greeting customers when entering and leaving the premises
• Managing transactions using a cash register
• Balancing the cash register
• Scanning goods and making sure pricing and quantities are accurate
• Accepting payments in cash, credit or check
• Providing change and receipts
• Issuing coupons, vouchers and gift cards
• Processing returns and refunds, and resolving customer complaints
• Bagging and wrapping purchased goods for safe transport
• Upselling and cross-selling when appropriate

Job Requirements

• Must have at least a high school degree
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills
• Ability to effectively resolve complaints

Location: The Harlem Shake - Harlem

100 W 124th St, New York, NY, 10027

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