Zirtual is hiring: Remote Executive Assistant in Miami

Overview

Zirtual is a work-life balanced company that offers clients experienced, educated remote executive assistants for their personal and professional needs. Our US-based Virtual Assistants (VA) strive to meet and exceed client needs and expectations. The Virtual Assistant is a vital member of Zirtual. The VA is the main point of contact with clients and will work independently with the clients. The VA will receive support from their assigned Account Supervisor, who will assist the VA & client relationship with plan modifications, questions, feedback on quality, delegation issues, and more. The VA will provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensuring they are executed on time and to the highest level of quality. The VA is responsible for being the main point of contact for their assigned clients, and being familiar with each client\'s needs and preferences. The VA must have consistent and proactive communication with clients and the Account Supervisors. Virtual Assistants are expected to be available for clients during business hours as agreed upon with each client, but around-the-clock availability is not expected. Virtual Assistants send weekly usage reports, respond to all communication within a two-hour response window, maintain detailed and up-to-date client profiles, and follow Zirtual\'s best practices for success.

Responsibilities

• Provide a high-level professional administrative service by working on tasks and projects as assigned by the client, and ensure they are executed on time and to the highest level of quality.
• Act as the main point of contact for assigned clients; become familiar with each client\'s needs and preferences; maintain consistent and proactive communication with clients and the Account Supervisors.
• Be available for clients during business hours as agreed; send weekly usage reports; respond to all communication within a two-hour window; maintain client profiles; follow Zirtual\'s best practices for success.
• Assist the client with various duties including but not limited to: project management and organization (facilitate on-time project and goal completion); personal and business calendar management (scheduling, coordinating appointments, monitoring calendars for conflicts); research (events, travel, projects); purchases and expense reporting; administrative tasks (inbox management, calendar management, transcription, standard business correspondence, data entry); email inbox management (responding to and organizing emails per client guidelines); social media management; attend meetings virtually (draft agendas, take minutes, provide follow-up); communicate task status clearly and promptly; track billable hours in the Zirtual time tracking system.

Requirements

Desired Skills and Attributes

• Clear, precise, proactive, and professional written and verbal communication skills
• Ability to organize and effectively prioritize tasks
• Ability to multi-task with various programs and learn new programs as required
• Ability to commit to a minimum of one year with Zirtual
• Meticulous attention to detail, and the ability to comprehend difficult tasks
• Capable of responding to stress in a fast-paced environment
• Strong interpersonal skills and ability to quickly develop working relationships
• Affable and enthusiastic attitude toward teamwork
• Internet/Web and computer-savvy

Qualifications

• Associate\'s Degree, Bachelor\'s Degree, or a minimum of 5 years experience as an Executive Assistant to C-level executives
• Minimum of 4 years of administrative experience
• Preferred experience working with C-level executives
• Proficiency with Google Suite and Google Calendar, and fluency in Microsoft Office
• Proficiency with a task management program such as Trello or Asana
• Preferred experience with a communication program such as Slack
• Preferred experience with a CRM platform such as Salesforce, HubSpot, or Zoho
• Preferred experience with an expense reporting program such as QuickBooks or Expensify
• Preferred experience with a travel management program such as Concur
• Preferred experience with a social media management program such as Hootsuite and WordPress
• Preferred experience with AI tools
• Reliable Internet connection, computer, and phone
• Typing ability of at least 50 WPM with accuracy
• Available during business hours PST or EST Monday-Friday, unless otherwise agreed in writing with each client

Compensation

• You will be compensated as a 1099 independent contractor. VA\'s are paid a set amount of their client\'s monthly plans with monthly pay averaging $1500-$3800 per month depending on the client mix. After 6 months tenure, VA\'s revenue split can increase and is dependent on plan utilization and client retention.

Fort Lauderdale, FL