MongoDB is hiring: Manager, Executive Assistant in New York

Overview

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is seeking a Manager, Product & Technology Executive Support to assist an SVP in Product at a senior level and lead a team of 4-5 Executive Assistants. This dual-impact role is ideal for a highly organized, strategic, and people-focused professional who thrives in dynamic environments and is passionate about operational excellence and team development.

As a player-coach, you’ll provide high-level executive support, prioritizing meetings, fielding time-sensitive requests and managing complex travel, while also serving as a leader and coach to your team. You’ll drive coaching conversations, process improvements, and org-wide priorities that scale the Executive Support function across the business.

To succeed in this role, you’ll need to balance the needs and requirements of multiple stakeholders and be ready to pitch in wherever needed. You should be comfortable engaging with senior executives, navigating ambiguity, and operating with a high level of discretion and autonomy. This is a hybrid position, requiring in-office presence when your leader is in the NYC office as well as to support org wide events. Occasional travel may be required to support your executive in planning and executing offsites.

We are looking to speak to candidates who are based in New York City for our hybrid working model.

Responsibilities

• Provide seamless day-to-day support to the executive, including proactive calendar management, time prioritization, and coordination across time zones


• Think ahead and manage time effectively, anticipating scheduling conflicts, proactively booking a month in advance, and making adjustments to avoid last-minute disruptions


• Coordinate complex domestic and international travel in line with policy, and manage monthly expense reconciliation with accuracy and timeliness


• Partner with the executive on long-term planning and operating rhythms, including goal tracking, meeting preparation, and slide and agenda development


• Track key deliverables and action items to closure with integrity and accountability, escalating blockers when needed and following through without reminders


• Lead the planning and execution of events and offsites, from gathering requirements and securing venues to managing budgets, contracts, and payments


• Build trusted relationships across functions and levels, communicating with professionalism and discretion in support of the executive


• Identify inefficiencies and suggest process improvements that elevate both individual and team performance


• Take ownership of special projects as needed, showing initiative and sound judgment in ambiguous or fast-changing scenarios

Responsibilities – Manager

• Contributes to and executes on key strategic priorities for the Global Executive Support Team, demonstrating ownership, resilience, and results-oriented approach


• Demonstrates ability to recruit, onboard, develop and retain a high-performing team, building a strong talent pipeline


• Delivers regular performance conversations, provides thoughtful feedback, and evaluates direct reports against expectations


• Acts as a role model of our values and Leadership Principles, and holds team members accountable


• Collaborates with other managers to scale best practices, implement efficient processes, and improve the Executive Support organization


• Provides headcount planning, team allocation, and resource strategy to support broader company goals


• Builds trusted relationships with executives, peers, and cross-functional partners, and influences across levels with clarity and confidence


• Operates with transparency and autonomy, surfacing insights and enabling better strategic decisions


• Encourages diverse perspectives and constructive feedback to build trust

Requirements

• 5+ years of experience supporting senior executives or equivalent exposure to executive-level work, or other relevant experience


• At least 1 year of experience managing a team and/or mentoring (preferred)


• Bachelor’s degree or equivalent professional experience (preferred)


• Proficient with Google Workspace, Microsoft Office, and video conferencing tools; knowledge of AI tools is a plus


• Proven success managing complex calendars across time zones with meticulous attention to detail


• Demonstrated ability to plan and manage high-volume domestic and international travel


• Excellent verbal and written communication skills, with the ability to communicate clearly and professionally at all levels


• Exercises sound judgment, handles confidential information with discretion, and operates with integrity


• Highly adaptable and calm under pressure in a fast-paced, dynamic environment


• Collaborative, proactive, and able to take initiative and work independently when needed


• Willingness to work flexible hours to support global stakeholders and executive needs

Compensation and benefits

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $78,000—$153,000 USD

Job details

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Administrative


• Industries: Software Development

Employment status

This is a hybrid position in New York City; in-office presence is required when the leader is in NYC, and travel may be required for offsites.

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