Rochester Regional Health is hiring: Resident Services Secretary in City of Roch

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Job Title

Resident Services Secretary

Department

LTC

Location

Edna Tina Wilson

Hours Per Week

37.5 hr/ wk

Schedule

Days, 7am- 3:30pm Monday- Friday, every other weekend and holiday

Summary

Provides resident care as required and general clerical support and organization to the department, through timely and well organized processes.

Responsibilities

• Assists with residents care as assigned.
• Responsible for organizational processes of the department, including the following: telephone triage, verbal and written communication, appointments and resident transportation, organizational calendars for such things as lab work, supplies to be ordered, etc.
• Assists leadership in interdepartmental communication such as obtaining test results, lab work results in a timely manner.
• Monitors physician schedules, consult appointments and other resident appointments.
• Maintains of when appointments are due.
• Notes and tracks physician orders.
• Oversees the clerical process of resident’s admission, discharge, ensuing proper identification of residents room, personal belongings and medical records.
• Participates in basic computer data input as directed in maintaining the electronic record.
• Responsible for filing and thinning of medical records as per protocol.
• Acts as a Receptionist, provides telecommunication coverage, acts as information desk for the department, relaying messages, etc.
• Oversees smooth information flow, including mail, photo copying, faxing and other unit communication in a timely manner.
• Maintains appropriate unit and resident medical records in compliance with Rochester Regional Health and Regulatory requirements.
• LTC Only: Monitors and intercedes as indicated with the residents via the call light system or personal contact to answer needs of the residents either directly or by referring them to the appropriate staff in a timely manner.
• LTC Only: Monthly charting. Maintains appropriate unit and resident medical records in compliance with Rochester Regional Health and Regulatory requirements.
• LTC Only: Is trained in ICD 9 Coding and Medical Transcription.
• LTC Only: Uses the Vista Care computer system to facilitate accurate order transcription and tracking.
• LTC Only; Processing medical records to and from the Medical Record Department.

Required Qualifications

• High School Diploma.
• One year of clerical experience, preferably in Health Care.
• LTC Only: Certified Nursing Assistant

Preferred Qualifications

• None.

Education / Licenses / Certifications

LICENSES / CERTIFICATIONS:

Physical Requirements

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range

$19.40 - $20.60

City

Rochester

Postal Code

14612

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.