Unit Secretary--Case Management Assistant Job at Henry Ford Health in Novi

Unit Secretary--Case Management Assistant

Provides various services supporting case management process.

Responsibilities:

• Obtains and records authorizations for ancillary services and denial reporting.
• Facilitates, identifies and documents all referrals, along with patient choice, to appropriate facilities or agencies.
• Expedites discharges by transmitting appropriate documentation to providers for acceptance of patient.
• Documents all interactions with payers and communicates status with appropriate staff.
• Communicates status with case management staff and arranges for patient transfer.
• Functions as a key point of contact between case management staff, admissions and payers.

Education/Experience Required

• High School diploma or equivalency; 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
• Good Customer Service Skills
• Knowledge of Medical Terminology required
• Good Computer Skills required
• This position does involve patient interaction

Additional Information

• Organization: Henry Ford Providence Hospitals
• Department: Case Management 001
• Shift: Day Job
• Union Code: Not Applicable

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care, Insurance, and Wellness and Fitness Services

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