Pyramid Global Hospitality is hiring: Restaurant Supervisor in Chatham

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About Us: Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor.

Overview The Restaurant Supervisor will be responsible for but not limited to assisting and supporting the Food and Beverage Manager in the assigned outlet. The Supervisor will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by Chatham Bars Inn, in addition to:

• Greeting guests and assigning tables
• Handling guest complaints
• Contributing to the achievement of F&B revenue goals
• Striving to increase F&B guest counts while maintaining quality of service
• Reviewing staffing needs daily and weekly
• Ensuring accountability of the restaurant operating systems (requisitions, weekly and daily inventories)
• Performing opening and closing duties
• Managing FOH and FB team daily

Qualifications

• Superior customer service skills
• Minimum of 1 year supervisory experience preferred
• Ability to work weekends and holidays
• Must be able to stand for long periods of time
• Ability to multi-task
• Strong attention to detail and organization
• Basic computer skills required. Experience with Excel, Outlook, Micros and OpenTable
• Clear and concise written and verbal communication skills
• Enjoys a fast-paced work environment
• Must be able to lift up to 40 lbs
• Current TIPS Alcohol Certification or comparable alcohol service certification

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries
• Hospitality