Loews Hotels & Co is hiring: Housekeeping Manager in New York

Overview

Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property blends iconic Art Deco design with modern sensibilities. Welcome to our Park Avenue Allure.

What We Offer

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We’re Looking For

We are seeking an experienced and detail-oriented Housekeeping Manager to lead our team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record in managing housekeeping operations in a hotel environment. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role.

Who You Are

• A passionate hospitality professional with a proven track record in housekeeping management.
• Detail-oriented and proactive, with a strong focus on maintaining high standards.
• A confident leader who thrives in fast-paced environments and communicates effectively.
• Dedicated to enhancing both guest and team member experiences.
• Committed to upholding excellence in cleanliness and operational efficiency.

What You’ll Do

• Oversees daily assignments of housekeeping staff, analyzes room turns, and makes staff or procedural adjustments as necessary.
• Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel.
• Interview and select departmental line-level colleagues.
• Maintain optimal housekeeping staffing levels to ensure peak performance and supervision.
• Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control.
• Coordinate departmental activities with other hotel departments to maintain overall cleanliness.
• Coordinate special projects related to housekeeping as directed by the Director, Housekeeping.
• Keep leadership informed of significant departmental updates and activities.
• Oversee the 3rd party uniform and laundry services.
• Hold regular team meetings to share essential operational information and address guest concerns.
• Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement.
• Perform other duties as assigned.

Your Experience Includes

• Bachelor’s degree or relevant work experience required.
• Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required.
• Previous experience with Opera Property Management System preferred.
• Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
• Ability to stand for long periods of time required.
• Ability to push, pull, and lift items weighing up to 25 lbs.
• Ability to work weekends, evenings, holidays as necessary/required.

Salary range for this position, based on experience, is $64,350.00 to $80,000.00.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Hospitality