Director, Product Management — Digital Lab Operating System
Thermo Fisher Scientific, Carlsbad
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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Thermo Fisher aims to accelerate customers’ Lab-of-the-Future journeys by unifying our instrument, reagent, and software portfolio into a connected Digital Lab Operating System.
As Director, Product Management, you will own product-market fit, vision, and commercial success for this platform. Partnering with R&D, commercial, and service teams worldwide, you will turn fragmented capabilities into a single, differentiated solution that creates a unique customer experience through compelling laboratory software.
What will you do:
Strategic Vision: Define and maintain a 3-year product vision and investment thesis for the Digital Lab of the Future, grounded in Thermo Fisher’s mission and 4i Values. Prioritize where to build, buy, or partner to close capability gaps and maximize ROI.
Customer & Market Insight: Segment the global lab-software market (biopharma, CDMO, academia, industrial, etc.) and validate product-market fit through direct customer discovery across regions (AMER, EMEA, APJ). Translate insights into business-case-backed epics that tie software adoption to increased scientific activity.
Portfolio Governance : Own the end-to-end lifecycle for a portfolio of modules and APIs—from concept to retirement—ensuring cohesive UX, data model, and commercial packaging. Set and track OKRs (ARR, NPS, attach rate to hardware, cost-to-serve).
Cross-Functional Leadership : Drive a unified roadmap across multiple product managers, engineering teams, UX, commercial, and support teams; resolve trade-offs and dependencies. Facilitate architecture and standards alignment so modules integrate “out of the box.”
Go-to-Market & Adoption : Partner with Marketing & Sales Enablement to craft value propositions and pricing / bundling strategies spanning software, instruments, reagent and consumables. Support Design Consulting and Customer Success teams to execute change-management programs at customer sites.
Executive Communication : Deliver crisp, data-driven updates on progress, risks, and investment needs; influence decisions across divisional boundaries.
How will you get here:
Education
Bachelor’s in Engineering, Computer Science, Life Sciences, or related field preferred; MBA or advanced technical degree preferred.
Experience
- Experience: 10+ years in digital product management, including 3–5 years leading platform/ecosystem products in biopharma or adjacent scientific markets.
- Proven track record of commercializing SaaS or hybrid software that drives pull-through of capital equipment or consumables.
- Demonstrated success managing global roadmaps and virtual teams > 50 people, including external partners.
- Strong financial and analytical acumen—able to size markets, model business cases, and manage P&Ls.
- Familiarity with modern cloud architectures, micro-services, and laboratory informatics (LIMS, ELN, CDS, IoT).
- Excellent storytelling and influencing skills with both technical audiences and C-suite stakeholders.
- Comfortable traveling internationally up to 25 %.
- Customer Focus – anchors every decision in measurable customer value.
- Innovation Mindset – cultivates experimentation and iterative learning.
- Collaboration – integrates diverse viewpoints across geographies and functions.
- Results Orientation – delivers on commitments with a bias for action and data.
- Strategic Agility – anticipates market shifts and adjusts course proactively.
- Change Leadership – drives adoption of new ways of working internally and at customer sites.
- Talent Builder – mentors and empowers cross-functional teams to excel.
You will shape the software backbone that connects the industry’s broadest instrument and reagent portfolio, helping scientists worldwide make the world healthier, cleaner, and safer. If you thrive at the intersection of product innovation, digital transformation, and scientific impact, we want to meet you.
Compensation And Benefits
The salary range estimated for this position based in California is $192,100.00–$288,100.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
Advertising, Public Relations, and MarketingIndustries
Pharmaceutical Manufacturing and Biotechnology Research
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