Hotel Night Auditor Job at Courtyard by Marriott Cleveland Westgate in Westlake

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Make sure every hotel guest has a pleasant stay • Complete additional bookkeeping, administrative, and accounting procedures as requested • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Some college is preferred but a high school diploma or equivalent is required • Outstanding communication skills and excellent customer service skills are required • Proficiency with computers is required; experience with reservation and accounting software is desired • Requires a flexible schedule that allows for overnight shift hours Compensation: $15 per hour

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