Overview
STORE/NIGHT CLERK role at Kroger. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and demonstrate the company\'s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Promote trust and respect among associates
- Create an environment where customers feel welcome, important and appreciated by answering questions about products in the department and throughout the store
- Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions
- Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
- Check product quality to ensure freshness; review sell-by dates and take appropriate action
- Label, stock and inventory department merchandise; provide customers with fresh products they have ordered
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Maintain proper temperatures in cases and coolers and keep temperature logs
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions
- Practice preventive maintenance by inspecting equipment and notifying management of repairs
- Notify management of customer or employee accidents
- Report safety risks, issues and illegal activity, including robbery, theft or fraud
- Perform the essential job functions with or without reasonable accommodation
Qualifications
Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)
About Us
From one tiny Cincinnati grocery store more than a century ago, Kroger has grown into the nation\'s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. We are America\'s grocer, dedicated to diverse teams with a passion for food and people. Our purpose is to feed the human spirit and create amazing experiences for customers, communities and colleagues. We offer opportunities for growth and development with food at the heart of it all. If you\'re caring, purpose-driven and eager to learn, your potential is unlimited. Apply today to become part of the Kroger family!
What You\'ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more. You\'ll thrive with access to:
- Healthcare coverage (medical, dental, vision, prescription) through company plans or collective bargaining agreements
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
- Employee Assistance Program with free counseling and confidential financial tools and coaching
- Associate discounts on purchases (food, travel, technology, etc.)
- Tuition reimbursement up to $21,000 over your career
- Growth opportunities through training programs and diverse career pathways
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Sales and Business Development
- Industries: Retail