Join to apply for the Senior Learning Experience Designer, Partner Enablement role at Writer .
About This Role
Can you build and teach world-class learning experiences? Do you love a challenge? Are you a professional who balances polish with iterative, fast-paced grit? We want to talk to you!
Writer is looking for a Sr. Learning Experience Designer to empower our partners via interactive, engaging learning experiences, both live and on-demand. For this role, we’re looking for a creative and polished learning experience designer who excels at ideating, developing and delivering learning products.
You’ll play a pivotal role in creating compelling partner certification experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.
What You'll Do
- Create learning journeys for partners to up-level their sales and technical skills.
- Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.
- Partner with cross-functional teams to up-level existing education for technical and sales partner personas.
- Identify and fill gaps in our learning materials.
- Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.
- Use research-informed instructional strategies to design content.
- Build an assessment and feedback culture that informs decisions with data.
- Craft strong relationships across stakeholders.
- You’re an accomplished and exacting designer who knows how to own their craft to build meaningful, concise, and effective learning experiences for external audiences.
- You have 8+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated content) with specific experience in:
- Partner or customer learning in enterprise software
- Backwards design
- Social and gamified learning
- Assessment design
- You’re a compelling facilitator with experience in interactive and effective instruction.
- You’re comfortable driving learning outcomes for generative AI, with recommended (but not required) experience in AI tooling and solutions.
- You’re confident, and can easily build relationships with stakeholders and program managers.
- You know your instructional design methodologies and UX design principles, and build polished learning content.
- You have experience with common tools for design, authoring, voice-over and video creation.
- You’re comfortable with experimentation, iteration and a fast-paced environment.
- You prioritize self-awareness, feedback and growth.
- You enjoy thinking about how to better organize processes and projects, and leading the way.
- You’re naturally curious and love learning new things.
- Regular domestic and international travel required.
- Work sample or portfolio required for application.
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (12 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Home office setup, cell phone, internet
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k.