Call Center Agent (ASAP) Job at Hustle Notice Biz in Houston

Join to apply for the Call Center Agent (ASAP) role at Hustle Notice Biz

Location: Houston, TX

Salary Range: $17.50 - $27.00 hourly

Department: Communiboost

Employment Type: Full Time

Workplace: Onsite

In this role, you will serve as the vital link between our company and our clients, ensuring exceptional customer service and support. As the first point of contact for customers, your primary responsibility will be to handle incoming calls, provide accurate information, and resolve issues efficiently

Key Responsibilities

• Handle incoming calls from customers promptly and professionally.
• Provide accurate information regarding products and services to callers.
• Resolve customer complaints and issues efficiently and effectively.
• Document customer interactions and maintain detailed records in our database.
• Assist with order processing and transaction-related inquiries.
• Work collaboratively with team members to achieve departmental goals.

Skills, Knowledge and Expertise

• High school diploma or equivalent; Bachelor’s degree preferred.
• Proven experience in a call center or customer service environment is desirable.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and conflict resolution skills.
• Ability to work in a high-pressure and fast-paced environment.
• Proficient in using computers and navigating various software applications.

Benefits

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Collaborative and innovative work environment

If you are ready to take on a dynamic role and make an immediate impact, please apply today! Submit your resume and a cover letter explaining why you are the ideal candidate for this ASAP position.