HCA Healthcare is hiring: Nutrition Care Call Center Agent in Saint Petersburg

Overview

Employees in HealthTrust Supply Chain and HCA Healthcare roles support patient care and service excellence. The Nutrition Care Call Center Agent serves as the primary contact for patients, family members and nursing staff seeking to submit patient requests and preferences for food, beverages and meal services, and to resolve foodservice issues and concerns. The Nutrition Care Assistant maintains high levels of customer service and patient satisfaction, answers calls, processes meal requests, and enters information into the patient’s meal record in the Computrition Nutrition Care Management system (NCM). The role focuses on patient menus, diet order restrictions and meal service timeframes for assigned facilities, while upholding confidentiality and timely follow-up.