Call Center Representative Job at Rainbowlandflowers in New York

Overview

Rainbowlandflowers is a company based out of Long Island City, New York, United States. Our mission is to provide high-quality floral arrangements and exceptional customer service. We pride ourselves on delivering fresh and beautiful flowers to our clients, ensuring customer satisfaction and fostering long-term relationships. Join us to be a part of a vibrant and dedicated team in Queens, NY.

Role: Call Center Representative (Full-time, on-site) located in Queens, NY.

Responsibilities

• Handle inbound and outbound customer calls.
• Address customer inquiries and provide support.
• Manage customer orders and resolve issues to ensure customer satisfaction.
• Maintain accurate records of customer interactions.

Qualifications

• Experience in customer service representatives and customer support.
• Ability to ensure customer satisfaction through excellent interpersonal skills.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced environment.
• High school diploma or equivalent.
• Previous experience in a call center or similar setting.

Seniority level

• Entry level

Employment type

• Full-time