EchoStar
Customer Retention Specialist - High Earnings Potential
EchoStar, Clint, Texas, United States, 79836
Company Summary
Non-Negotiable Base Pay:
$15.75/hour + Uncapped Commission 1st Year On-Target Earnings:
$68,000. No sales experience required. Paid full-time training provided! This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live streaming and on-demand programming, smart home installation services, mobile plans, and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Summary Our award-winning Inside Sales & Retention team excels at driving customer decisions by showcasing the value of EchoStar's products and services through a consultative approach. This role involves
100% inbound calls
from both new and existing customers. Job Duties and Responsibilities What You'll Do: Engage and sell products/services to new and existing customers Understand customer needs and recommend the best solutions Resilience in handling challenging calls while maintaining focus on long-term goals Manage time efficiently while interacting with customers and completing data entry Deliver exceptional customer service to foster strong relationships What's in it for You: Career Growth:
Opportunity for promotions up to two levels in your first year Uncapped Commission:
Top performers have the potential to earn over six figures Rewards and Recognition Program:
Earn high-value prizes & trips Comprehensive Benefits:
Includes paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) Skills, Experience, and Requirements High school diploma/GED Ability to work full time on-site Flexible to work shifts including evenings, weekends, or holidays Smartphone/device with an active network connection Pre-employment screen Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges Compensation: $15.75/Hour - $34.87/Hour Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation may vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. This position will be posted for a minimum of 3 days or until filled.
$15.75/hour + Uncapped Commission 1st Year On-Target Earnings:
$68,000. No sales experience required. Paid full-time training provided! This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936. EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live streaming and on-demand programming, smart home installation services, mobile plans, and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Summary Our award-winning Inside Sales & Retention team excels at driving customer decisions by showcasing the value of EchoStar's products and services through a consultative approach. This role involves
100% inbound calls
from both new and existing customers. Job Duties and Responsibilities What You'll Do: Engage and sell products/services to new and existing customers Understand customer needs and recommend the best solutions Resilience in handling challenging calls while maintaining focus on long-term goals Manage time efficiently while interacting with customers and completing data entry Deliver exceptional customer service to foster strong relationships What's in it for You: Career Growth:
Opportunity for promotions up to two levels in your first year Uncapped Commission:
Top performers have the potential to earn over six figures Rewards and Recognition Program:
Earn high-value prizes & trips Comprehensive Benefits:
Includes paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) Skills, Experience, and Requirements High school diploma/GED Ability to work full time on-site Flexible to work shifts including evenings, weekends, or holidays Smartphone/device with an active network connection Pre-employment screen Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity Salary Ranges Compensation: $15.75/Hour - $34.87/Hour Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits. The base pay range shown is a guideline. Individual total compensation may vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates must successfully complete a pre-employment screen, which may include a drug test and DMV check. This position will be posted for a minimum of 3 days or until filled.