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EchoStar

Entry-Level Cable Technician

EchoStar, Scranton, Pennsylvania, United States, 18512

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Company Summary EchoStar is innovating the future of connectivity. Our extensive reach includes satellite television service, live-streaming and on-demand programming, smart home installation services, and mobile products. Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV. Department Overview Our Technicians are essential in delivering exceptional TV and Smart Home solutions to customers nationwide. As a technician, you will receive training to provide a world-class customer experience, enhancing connectivity and educating customers in every home you visit. You are the backbone of our organization, ensuring customer satisfaction, which has earned DISH recognition as a six-time J.D. Power award winner for #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: Visit customers' homes to solve issues and introduce Smart Home technology. Install and maintain DISH equipment and smart home products. Educate customers on using their technology and suggest additional services as appropriate. Maintain a clean and organized work area and uphold a professional demeanor while working independently yet connected to the team. What's in it for You: Career Growth:

Start your journey here and advance quickly! Numerous leaders began in this position and have moved into new challenges across various departments. Pay Increases:

Automatic promotion after 6 months with a $1/hour raise. Additional promotions can yield 5-10% pay increases based on performance. Bonus Potential:

Earn up to $6,400 in your first year and potentially up to $9,100 annually thereafter; high performers are also eligible for AwardPerqs redeemable for travel, electronics, and more. Comprehensive Benefits:

Paid training, time off, health insurance (Medical, Dental, Vision), Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:

Enjoy complimentary DISH TV ($114.99/month), discounted Sling TV ($5/month), and Boost Mobile plans (starting at $15/month). This role also includes a company-provided van, tools, and uniforms. Paid Training You'll Receive: Step-by-step guidance for installations and customer service. Insights into smart home technologies to better assist and educate consumers. Learning best practices from experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:

Clean driving record required. Schedule Flexibility:

Willingness to travel as needed; must be open to working shifts that may include evenings, weekends, or holidays. Physical Ability:

Ability to climb ladders up to 40 ft. Lift 70 lbs or more. Must adhere to a 335 lb weight capacity for safety reasons.

Customer Focus:

Build trust and deliver an outstanding experience. Problem-Solving Skills:

Address a variety of challenges effectively on-site. Determination:

Work in various environments and weather conditions. Adaptability:

Handle unexpected tasks and changes smoothly. Salary:

$17.75 per hour For further details on our benefits and career opportunities, please check our careers website. Employment is contingent on successful completion of a pre-employment screening, including a drug test and a satisfactory driving record. Compensation may vary based on location. This job posting will remain active for a minimum of 3 days and will extend by 3 additional days until the position is filled.